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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,403 Reviews
Superstition Springs Lexus in Mesa, AZ, is proud to be an automotive leader in our area. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,403 reviews

December 13, 2024

Bought BMW at this dealership 2 months ago and was sold a warrantee. They were not able to figure out issue and found nothing wrong so had to return to dealership to show them even though when appointment w More

by ckgarrard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Myron
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Dec 16, 2024 -

Superstition Springs Lexus responded

We understand how frustrating it must have been to face challenges with your vehicle after purchasing it from our dealership. While we strive to provide efficient and accurate service, it’s clear we fell short in addressing your concerns promptly during your visits. To ensure that we thoroughly address the situation and provide the support you deserve, we encourage you to reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com.

December 13, 2024

I would recommend Superstition Spring Lexus and my advisor Phil Zito. Phil will go out of his way to be sure you get the best service possible! More

by cfkinney2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Phil provided you with exceptional service. Our team always strives to go above and beyond for our customers. Your recommendation means a lot to us!

December 13, 2024

My experience with this Lexus dealership is always outstanding. From the friendly receptionist to my servicing agent Chris, everyone smiles and is welcoming. More

by tcolletta14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Base
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you consistently have outstanding experiences with us. Our team, especially Chris, works hard to create a welcoming environment for all our customers. Your kind words motivate us to keep delivering great service!

December 13, 2024

Philip was friendly, knowledgeable and professional. I always receive excellent service from Superstition Springs Lexus! More

by MS.ALLISONDENISEGRAY
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zeto
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks, Allison! We're thrilled to hear that Philip provided you with excellent service. Our team takes pride in being friendly and knowledgeable, and we appreciate your kind words. Looking forward to seeing you again at Superstition Springs Lexus!

December 13, 2024

Your sales person Lorelei recognized my needs and what I am looking for. Then patiently explained the vehicle details. She was very efficient and kind. I greatly appreciate her help. Her manager was very he More

by ananda
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reynoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thank you, Ananda! We're thrilled to hear about your positive experience with Lorelei and her manager. It's great to know they provided the support you needed. Enjoy your new vehicle, and we hope to see you again soon!

December 13, 2024

Great customer service, definitely will be going back! Everything was done as they said it would be! More

by l_miller07
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had such a positive experience with our customer service. We look forward to welcoming you back soon and delivering more of the same great service!

December 13, 2024

Shane is a good consultant and is very knowledgeable. Cost of service is expensive. Products are reasonable but labor costs are high. More

by BNSMACKEY
Recommend Dealer
Yes
Employees Worked With
Shane
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Dec 16, 2024 -

Superstition Springs Lexus responded

Our team strives to deliver exceptional care, and it’s great to know Shane made a positive impression. We understand your concerns about labor costs, and we aim to ensure our pricing reflects the quality and expertise we bring to every service. To address any specific questions or discuss your experience further, please reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com.

December 13, 2024

Very professional, courteous, and very friendly. Happy with service provided being a veteran. Will definitely recommend your dealership as anyone looking to purchase a Lexus. More

by APENNY1041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a positive experience with us. Your support means a lot. We appreciate your recommendation and look forward to serving you and your friends in the future!

December 13, 2024

Service took Lilongwe and was more expensive than I expected. My service rep was very friendly and accommodating, made sure my car was washed quickly after service was completed. More

by SMUL23
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jake Brightman
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We appreciate your feedback. While we strive to provide top-notch service, we’re glad to hear you enjoyed your experience with our friendly team. We’ll keep working hard to ensure value in all aspects of our service. Looking forward to seeing you again!

December 13, 2024

Very pleased with the amount of time and expertise in the needs of my car. More

by madshack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that you appreciated our time and expertise. Your satisfaction is our top priority, and we look forward to helping you with your car needs in the future!

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