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Superstition Springs Lexus

Mesa, AZ

4.9
1,426 Reviews
Superstition Springs Lexus in Mesa, Arizona, is proud to be an automotive leader in the valley. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,426 reviews

October 24, 2024

The facility is clean and the customer service was exceptional.. I purchase process was quick and straight forward More

by paul
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Paul! We're thrilled to hear you had a great experience with our clean facility and excellent customer service. Your satisfaction is our priority, and we look forward to serving you again soon!

October 23, 2024

This was the easiest car buying experience I’ve ever had! Everyone was very nice and it was quick More

by Elaine.Hedgecoke
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Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Superstition Springs Lexus responded

Elaine, we’re thrilled to hear you had such a positive car buying experience! Our team strives to make the process as smooth and enjoyable as possible. Thank you for your kind words and for choosing us! Enjoy your new ride!

October 23, 2024

Myron was efficient and personable! He explained everything in detail and answered all of my questions thoroughly More

by NITABOWER
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Recommend Dealer
Yes
Employees Worked With
Myron
Oct 24, 2024 -

Superstition Springs Lexus responded

Thank you for the fantastic review! We're thrilled to hear that Myron provided such great service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to assisting you again!

October 23, 2024

Dealership is back to being clean and fully configured after the remodel. Staff continues to be professional. More

by MOT_H_WOOD
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Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Oct 24, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you enjoyed the remodel and our team's professionalism. We strive to create a welcoming environment for all our customers. Your feedback means a lot to us!

October 23, 2024

John Inocencio was awesome. He was very knowledgeable about the Lexus hybrid and was able to patiently answer all my questions about the systems. Rather than pressure me to bu More

by Andrew
Recommend Dealer
Yes
Employees Worked With
John Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Superstition Springs Lexus responded

Andrew, thank you for your fantastic review! We're thrilled to hear about your positive experience with John and our team. It’s great to know that you felt respected and informed during your visit. We look forward to serving you and your family again in the future!

October 23, 2024

Excellent customer services will be back in the near future thank you for all your help! More

by tommy du
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Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Superstition Springs Lexus responded

Tommy, thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our customer service. We look forward to welcoming you back soon!

October 23, 2024

Took longer than expected due to computer problems creating a delay in call back, but overall great. More

by iamstevelathrop
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service department
Oct 24, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback, Steve! We appreciate your understanding regarding the delay and are glad to hear you had a great experience overall. We're always working to improve our response times. Your input helps us get better!

October 23, 2024

My only complaints would be that my dash board background color was changed to blue without my consent as well as my mirrors, seat and personal items were adjusted. It's like they tried to move in! Also, I d More

by bigsky
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
dont remember sorry!
Oct 24, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback. We appreciate your insights and apologize for the inconvenience you experienced with your dashboard and personal items. Your comfort is important to us, and we’ll address your concerns to ensure a better experience for future visits. Thank you for bringing this to our attention!

October 23, 2024

One of the best experiences of buying a car from the beginning to the end! Very professional and knowledgeable staff! More

by DWILKI
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Schoneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in Finance Department was truly amazing. His no pressure approach made me feel comfortable in purchasing the warranty for our car.
Oct 24, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had such a positive experience with our team. Providing excellent service is our priority, and your feedback motivates us to keep up the great work. Enjoy your new car!

October 22, 2024

Every employee I encountered was very friendly and helpful, making me feel welcome. Several team members went above and beyond by taking time to stop and welcome me to the dealership. The finance te More

by Ren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian
Oct 24, 2024 -

Superstition Springs Lexus responded

Thanks for your kind words, Ren! We're thrilled to hear that our team made you feel welcome and provided clear finance options. It's great to know our service department was able to assist you promptly. We appreciate your feedback and look forward to serving you again!

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