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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,426 Reviews
Superstition Springs Lexus in Mesa, Arizona, is proud to be an automotive leader in the valley. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,426 reviews

October 22, 2024

Enjoy working with Shane and the team. Customer service experience is always something that is wonderful. More

by RANDALLVOGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Oct 24, 2024 -

Superstition Springs Lexus responded

Thanks, Randall! We’re thrilled to hear that you enjoy working with Shane and the team. Providing excellent customer service is our top priority, and it’s great to know we’re hitting the mark. We appreciate your support!

October 22, 2024

My first service visit on my recent car purchase. Excellent experience with the service center. More

by IRENELV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 24, 2024 -

Superstition Springs Lexus responded

Thanks for sharing your experience! We're thrilled to hear you had an excellent visit to our service center. Your satisfaction is our priority, and we look forward to serving you again in the future!

October 22, 2024

Jake did a outstanding job. He was very positive and polite. Kept me informed throughout the service. More

by TPBENNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Oct 23, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear that Jake provided you with such a positive experience. Keeping you informed is a priority for us, and it’s great to know he delivered. We appreciate your support!

October 22, 2024

My recent experience with Superstition Springs Lexus service department was positive. I had no issues. More

by HHEINRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Oct 24, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear you had a positive experience with our service department. Your satisfaction is our top priority, and we look forward to serving you again in the future!

October 22, 2024

Very pleased with the service and my service advisor Chris Bates. He was very knowledgeable More

by THEURBSNAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 23, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with Chris. Our team's expertise is key to providing top-notch service. We appreciate your feedback and look forward to assisting you again!

October 22, 2024

No complaints. The facility is clean. Polite and very helpful staff. Unlike Bernhardth Lexus, they asked for an approval before doing additional work that we did More

by ercstn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Rogers
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Oct 23, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear you had a great experience with our clean facility and helpful staff. Your feedback about transparency means a lot to us. We’re committed to providing excellent service, and it’s wonderful to know we met your expectations!

October 22, 2024

Very disappointed in the “delivery” of this car. The car its self is amazing but every other aspect of this car buying experience was not good. More

by silipa81
Recommend Dealer
No
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Christy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager Ryan?, Jeanine Baliton
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Oct 22, 2024 -

Superstition Springs Lexus responded

Good afternoon Laurie... Thank you for sharing your experience with us and bringing this to my attention. I would like to personally apologize for the improper vehicle delivery you experienced and any inconvenience that you experienced when purchasing your new Lexus from our dealership. We want all of our customers to leave the dealership with a proper introduction to their new Lexus and fully understand all the safety and technology features. I would like contact you directly to discuss this matter further. Also, I do have a Technology Specialist that I would like to introduce you to that can also provide you with a 90-minute tutorial about your new Lexus. We strive to make sure all of our customers have a exemplary experience and we understand how lack of fully understanding these features can impact your overall satisfaction. I look forward to speaking with you shortly. Thank you again for your feedback, and I hope I can discuss a resolution for this matter. Greg Okolita - Sales Director Superstition Springs Lexus

October 22, 2024

Today we bought 2024 RX350 Lexus at Superstition Spring Lexus. We had such great customer service from General Manager Brent Adkisson as this has been our 3rd purchase. We came in to get our 2017 RX350 LEX More

by IMARTINEZAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Adkisson
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Oct 23, 2024 -

Superstition Springs Lexus responded

Thank you, Joe and Irene, for your wonderful review! We’re thrilled to hear about your positive experience with Brent, Easton, and our service team. Your loyalty means a lot to us, and we’re glad to have helped you find your new RX350. Enjoy your new ride!

October 22, 2024

Phillip is great and took care of my service. I would recommend Superstition Springs Lexus. More

by dar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip in Service
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Oct 23, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with Phillip. Your recommendation means a lot to us, and we’re glad you chose Superstition Springs Lexus!

October 22, 2024

Best dealership their Service department has been ever so friendly and have never been disappointed, Shane is the best full of carisma and very transparent when it comes to our car problems, and not a dual m More

by MICHAEL_MONTOYA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Report | Print
Oct 23, 2024 -

Superstition Springs Lexus responded

Michael, thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our service team, especially with Shane. Your support means a lot to us, and we appreciate your recommendations to friends and family. Looking forward to seeing you again!

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