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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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October 02, 2024

Great place. Friendly people. Very professional. Theo was exception and very knowledgeable. Chairs aren’t very comfortable More

by mrssnowsailor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Atanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Superstition Springs Lexus responded

We’re thrilled you had a great experience and appreciate your kind words about Theo. We’re always looking to improve, so we’ll definitely take your feedback about the chairs into consideration. Hope to see you again soon!

October 02, 2024

Great buying experience. Treated great by all people we dealt with. Would recommend this dealership. More

by kdkbvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma Albashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Giatropoulos
Oct 03, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

October 02, 2024

Very friendly staff. Service advisor was friendly, welcoming and helpful. He wasn’t pushy with recommended services, but just went over and discussed the importance and t More

by KAWEHIGIRL143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman
Oct 03, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with our staff and service advisor. Providing helpful, friendly service is what we strive for, and we're glad your car is running great post-service. We appreciate your support!

October 02, 2024

Very thorough team they took their time and gave us extensive report! Very helpful and profwssional! We appreciate you More

by Soccertina82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanics
Oct 03, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear that you found our team thorough and professional. Your appreciation means a lot to us, and we’re glad we could provide the extensive report you needed. Looking forward to supporting you again in the future!

October 02, 2024

Philip was very helpful, he got my car in and repaired quickly. He’s always kind and makes the experience pleasant. More

by ravma07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
Oct 03, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Philip. Our team strives to provide quick and friendly service, and it’s great to know we hit the mark. We appreciate your support and look forward to seeing you again!

October 02, 2024

Great place to get your vehicle serviced. Jake our service representative was very helpful and took care of all our needs with professionalism. I never had this experience In my fifty years o More

by jjascottsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake who helped learn the vehicle
Oct 03, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Jake and our service team. Providing top-notch service is our priority, and it’s great to know we made an impact. We look forward to serving you again in the future!

October 01, 2024

Joe Christy made the impossible possible! What can I say about Joe...we couldn't find the exact model and options for my ES300h. We thought it would have to be built from the factory which More

by ALITZA EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Schoneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Superstition Springs Lexus responded

Alitza, thank you for your fantastic review! We’re thrilled to hear that Joe and the team could exceed your expectations and make your first Lexus experience memorable. We appreciate your trust and look forward to serving you for many years to come! Enjoy your new ride!

October 01, 2024

Excellent service, very helpful with car features, on time delivery, comfortable waiting room with snacks and drinks More

by Rldoyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 02, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience with our service. We're glad you enjoyed the comfortable waiting area and found our team helpful. Your feedback motivates us to keep delivering the best for our customers!

October 01, 2024

Great service from Chris. He kept us informed and the work was done on time.. More

by BHIATT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 02, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear about your great experience with Chris. Keeping our customers informed and delivering on time is our priority. We appreciate your feedback!

October 01, 2024

Courteous, respectful of my time, pleasant atmosphere, and I always get a free wash, yay More

by nikkirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan - service
Oct 03, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Nikki! We're thrilled to hear you enjoy the atmosphere and our commitment to your time. Plus, who doesn’t love a free wash? We appreciate your support and look forward to seeing you again soon!

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