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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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September 23, 2024

I have never had any work done that needed to be re-done. I could go to a nearer dealership but SSL has always done well by me. More

by DENT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Sep 24, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that you've had such positive experiences with us. Your trust means a lot, and we look forward to continuing to provide you with excellent service.

September 23, 2024

I like that I can usually get an appointment when I need it and my car is always ready to pick up when they say it is. They also were also willing to always provide a loaner car if I need one. More

by DJCOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 24, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback! We’re thrilled to hear that our appointment availability and loaner car service have made your experience smooth. Our team works hard to ensure your car is ready on time. Looking forward to your next visit!

September 22, 2024

The service department is great! They know what services your vehicle needs and are able to normally get it taken care of quickly and at a reasonable price. More

by ADRIANCLUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClure
1.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Mcintosh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reynoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Zito
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thank you, Adrian! We're thrilled to hear you had a great experience with our service department. Our team is dedicated to providing efficient and affordable care for your vehicle. We appreciate your support and look forward to serving you again!

September 22, 2024

Have received great service from Superstition Springs Lexus. Quick service and amazing communication. Will continue to service our Lexus with SSL. More

by FOURLISTED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman
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Sep 24, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a fantastic experience with our team. Providing quick service and clear communication is our top priority. We look forward to continuing to serve your Lexus needs!

September 22, 2024

Easy to get service appointment. Kept me posted on service progress. Wait time was reasonable More

by azbob1243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback! We're thrilled to hear you had a smooth experience with your service appointment and appreciated our updates. Your satisfaction is our priority, and we look forward to serving you again!

September 22, 2024

Fast, efficient, communicative, listens, personable, on time, efficient, honest, upfront, snacks and Starbucks in lobby! More

by NRKITCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake in service five stars , John Giatropoulos
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Sep 23, 2024 -

Superstition Springs Lexus responded

Hi, thanks for the fantastic review! We're thrilled to hear you had a great experience with our team. We strive to make every visit enjoyable, and we’re glad you appreciated the little extras like snacks and Starbucks. Your feedback means a lot to us!

September 22, 2024

Great service always quick and super nice! They informed me about all repairs and were very helpful More

by aaspen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanne hicks
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Aspen! We're thrilled to hear you had a great experience with our team. We pride ourselves on clear communication and prompt service, and it’s wonderful to know you felt well-informed and supported. Looking forward to serving you again!

September 21, 2024

We work with Phillip for both of our cars. We are very happy with how he supports us. More

by Dennis647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Dennis! We're thrilled to hear that Phillip is providing such great support for your cars. Your satisfaction means a lot to us, and we look forward to continuing to serve you both!

September 21, 2024

Chris is very good service advisor and my car done in timely I would go again More

by bbp2710
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Chris provided you with great service and that your car was completed on time. We look forward to welcoming you back for your next visit!

September 21, 2024

No surprises deal was as promised. Service also did as promised thx thx thx thx More

by HARLAN
Recommend Dealer
Yes
Employees Worked With
Joe Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Giatropoulos
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Sep 23, 2024 -

Superstition Springs Lexus responded

Harlan, we’re thrilled to hear you had a seamless experience! Delivering on our promises is what we strive for. Thanks for your kind words and support!

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