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Sussex Honda

Newton, NJ

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1,041 Reviews

57 Hampton House Road

Newton, NJ

07860

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Showing 1,041 reviews

June 10, 2018

Pleasantly Surprised My wife and I needed a car but dreaded going to a dealership. We decided to go to Sussex Honda on Memorial Day and were pleasantly surprised with the More

by joepod44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Buchholtz, Michelle Bamper
May 30, 2018

Best play ever! I came here to buy a used car. The finance and sales departments hooked me up got me into an awesome new used car no extra fees added the warranty to More

by boomuffins1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Jimenez
May 08, 2018

No hassle sales I had a very relaxing experience... no hassle sales with Chuck. Lou took me for a test drive and while doing so explained to me all about the car More

by Debbie9185
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou and last but not least Justin, Chuck Buchholtz
May 04, 2018

Not trustworthy They sold me a car with bald tires, wiper blades making horrible noise and 2 quarts low on oil They then offered me $250 to replace the teo bald tire More

by Dp807t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Judy Rawcliffe, Peter Fetz
May 12, 2018 -

Sussex Honda responded

Good Morning, While it's unfortunate that you perceive your experience at Sussex Honda to be negative, I would have to refute your statement that the vehicle was delivered to you without being checked by our shop for safety concerns. We have a repair order on file from 9.2.2017 that shows that the vehicle was indeed checked by our service department. You and I spoke shortly after you took delivery of your vehicle and, when I was informed that you were displeased with the condition of your tires, I offered you $250 to replace two tires. I got the impression that you were happy with the concession. Your statement "did not even cover the full amount" leads me to believe that you aren't happy with the $250 dollar refund issued. As you are our customer, I would like to assist you with your vehicular needs. If your stolen vehicle has not been recovered and you would like to purchase a similar vehicle, we do have a 2011 328i xdrive in stock that has been through our shop and given a clean bill of health. If you'd like more information on this vehicle please contact me at 973.300.3525 or email at johns@sussexhonda.com. I look forward to your reply. John Schaffner Sussex Honda General Sales Manager

May 12, 2018 -

Dp807t responded

I was was told someone from your staff that there was no repair order on file. If there was one, i would like a copy of it forwarded to me for my insurance company. That would satisfy me plenty thank you

April 24, 2018

Extremly Knowledgeable Danny B. was very knowledgeable and helpful with our purchase of our Honda Accord. He made the process very painless. We will be looking for Danny on More

by Mark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Brookes
April 21, 2018

Easy, Clear and Competitive The sales team was very easy to deal with, extremely clear in describing the produce and very competitive in pricing. Will buy from them again. More

by bahouf
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Zinn, Michelle Bamper
April 17, 2018

Excellent Overall Service I have purchased two vehicles from Sussex Honda (one in 2017, one this year). I have also used the service department for my daughter's Honda. Every More

by Lisa Borodovsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Finance Manager, Chuck Buchholtz
April 16, 2018

VERY GOOD EXPERIENCE A very good car buying experience for a 2012 Honda Ridgeline. No sales pressure and very willing to work with you on price and any other concerns you More

by Gary243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Brookes, Anthony Jimenez
April 04, 2018

Very helpful and responsive I have been searching for this type of vehicle for a few months. I choose this dealership because of close proximity of it to my home. I was satisfie More

by Diamond77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley, Daniel Brookes
March 25, 2018

Generally Positive We found the used Honda 2014 CRV LX on the Sussex Honda web sight. Our sales rep was Daniel Brookes. He was was very efficient and personable. We also More

by Kenard Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Poles, Daniel Brookes