Sutherlin Nissan Vero Beach

Was not impressed with my car buying experience. Lack of clear communication. Was only provided 1 key for the vehicle. Claimed that they do a 180 point inspection that no one else does with a cost o Lack of clear communication. Was only provided 1 key for the vehicle. Claimed that they do a 180 point inspection that no one else does with a cost of $2499 but there were problems with the vehicle that would've been found if this inspection was actually done More

They were fast polite took their time finding the right vehicle for me heard my issues of what I wanted vehicle for me heard my issues of what I wanted More

The selection of vehicles that we liked was excellent, however, the salesperson refused to let us look at more than one vehicle at a time. That's kind of nuts. It struck me as manipulative. It would prove however, the salesperson refused to let us look at more than one vehicle at a time. That's kind of nuts. It struck me as manipulative. It would prove to be not the last manipulation technique. Worse than that, I called before I came to verify what the final fees would be since the advertised price is $5700 less than the actual price (due to these add-on fees). I was told the fees would total $3200. As soon as they put a price in front of me, however, they had added a $1499 fee. In short, the sales manager lied to me and the salesman told me there was nothing he could do about it. Despite all this, we bought a car there. Yeah, we probably paid too much. More

Excellent staff at Vero Nissan. Friendly and helpful. They exceeded my expectations. Special thanks to Deiondre also Management and Sales teams for following through and making me a Friendly and helpful. They exceeded my expectations. Special thanks to Deiondre also Management and Sales teams for following through and making me a happy customer. Looking forward to working with them again. Diane S . More

Best customer service they were wonderful they patiently waited for us to make a decision on the purchase of our used Nissan I would recommend them any time waited for us to make a decision on the purchase of our used Nissan I would recommend them any time More

I was comfortable through the entire process. I had an opportunity to drive the car of my interest. There was no intense sales pressure. My questions were answered, we agreed on the price and the I had an opportunity to drive the car of my interest. There was no intense sales pressure. My questions were answered, we agreed on the price and the interest rate. It was a pleasant experience. I would recommend the dealership to friends and family. I worked with Teddy H. He was an excellent sales representative. More

The process was very smooth and I was not pressured into anything. Very pleasant experience! anything. Very pleasant experience! More

Pure rip off. Dont send your grandma there. Countless ridiculous fees. They keep a straight face and act they are looking out for you. Dont send your grandma there. Countless ridiculous fees. They keep a straight face and act they are looking out for you. More

A good car, but will never go there again. Dealership tacked on lots of fees, didn't give the $200 internet promotional discount as promised, said they would charge $2,500 if not financed, an Dealership tacked on lots of fees, didn't give the $200 internet promotional discount as promised, said they would charge $2,500 if not financed, and high interest rate with financing in spite of good credit. Then trying to cancel the GAP and warranty insurance was a total fiasco. Finance representative there didn't cancel it properly even tho I drove the 2hours to do it in person which he told me I had to. Then waited the 7 to 8 weeks the Nissan Motor acceptance company said it would take. Since it was still not cancelled, I then jumped the hoops to cancel myself, then another long wait for it to process. It has been half a year and finally found closure. Would not recommend this dealership, and especially not trust the financing to do the right thing. More

Salesman promised me Homelink if I bought the car. He put me off for weeks and then quit. Ron a manager said he would take care of it. Never called me back and then he quit. Now Holden said he would t He put me off for weeks and then quit. Ron a manager said he would take care of it. Never called me back and then he quit. Now Holden said he would take care if me and hasn't called back in a week. I have left 4 messages. No response. Ask to talk to owner today and was told he out of town for a week. More