Sutherlin Nissan Vero Beach

I searched all over Florida for this one particular car! I found it on the East coast 3 hours away in Vero Beach. I live in Cape Coral Florida in SWFL off of the Gulf of Mexico, so you KNOW I must have real I found it on the East coast 3 hours away in Vero Beach. I live in Cape Coral Florida in SWFL off of the Gulf of Mexico, so you KNOW I must have really wanted this car! Sharon in Sales was my first point of contact, and we talked as if we were long time friends! She immediately, told me that Teddy would be working with us and he was great and very nice. Unfortunately, I was unable to meet Sharon, she was off the day I came in, but nonetheless had she not been as nice and understanding about the few challenges I faced wanting to get into my dream car...I would have never drove across the state! My sales person was Teddy, he was amazing! He immediately asked if I would like a water knowing I had just made the long drive. He allowed me to get settled in, and went to take a look at my trade in. He took his time to go over all of the numbers and payment options with me, he took his time and answered all of my questions. I felt no pressure! Teddy spoke with Gary the Manager about my trade in value and they were willing to give me a little more than first quoted just to help me get in the car without so much negative equity rolling over! How awesome was that?! Once I decided on a comfortable down payment and monthly car note, Javier in Finance was very quick and efficient about getting the paper work all together for me to sign. He answered all of my questions without making me feel rushed or just like another sale for the dealership!. The treatment I received as a lady coming into a dealership alone, I must say, I was treated with the utmost respect, and I did not feel any pressure and everyone was very polite! After the paperwork was done Teddy took the time to go over the car with me, made sure I was completely satisfied about my purchase and answered all of my questions. He even filled the gas up, before I drove away on my 3 hour drive home. It was a very warm & friendly place, the drive was so worth it! I would recommend this dealership to ANYONE wanting great car buying experience! More

Very nice team, everyone there treated us with respect, the process was fast and smooth We definitely recommend this dealer and will coming back Thank you guys so much, my Dad is very happy with the ca the process was fast and smooth We definitely recommend this dealer and will coming back Thank you guys so much, my Dad is very happy with the car More

Very friendly and explain all questions, asking if would like a coffee,water. Explain all features of the vehicle and offered a demonstration, and a list of car colors like a coffee,water. Explain all features of the vehicle and offered a demonstration, and a list of car colors More

Everyone was very nice towards me and wanted whatever was best for me ! Very Pleased with my new car & Rashid was very helpful ! I’ll definitely recommend Sutherland Nissan to my friends and family best for me ! Very Pleased with my new car & Rashid was very helpful ! I’ll definitely recommend Sutherland Nissan to my friends and family More

Was working with Aaron, the internet sales manager over the weekend of 27 feb 2021. I was cross shopping a Nissan Titan and asked for their best price. They quoted me $3500 more than the local dealer I wen the weekend of 27 feb 2021. I was cross shopping a Nissan Titan and asked for their best price. They quoted me $3500 more than the local dealer I went to, and effectively said that the local dealer would change it up last minute and they can have a $500 guarantee that their price would be better. In fact if I send the executed purchase agreement, they would still honor the $500 guarantee. Made the purchase from my local dealer and sent the docs to Aaron as requested, well turns out that since I had a trade, that they didn’t know about they won’t honor. They don’t care that the trade equity didn’t go to the dealer as a down payment but went to me as a check. If Aaron would have just come out and said “hey, I can’t even come close, that’s a screaming deal” I wouldn’t even care about the $500 guarantee. But the fact that they use the guarantee to persuade consumers not to cross shop and give them a belief that this dealer can’t be beat. Cross shop before you buy. Update 2 March 2021. Msrp on the truck I purchased was $100 less than at vero Nissan. Via a phone call with Arron, he said he wouldn’t beat me up over a $100 difference. This isn’t me construing the facts or numbers, this is a dealer trying to play shell games with the numbers to fit their needs. As stated above, their price guarantee means nothing, please do yourselves a favor and shop around before purchasing. More

This is by far the best dealership everything was made simple and easy to understand teddy and Simon helped tremendously I will be a forever customer!!! simple and easy to understand teddy and Simon helped tremendously I will be a forever customer!!! More

Teddy, I would like to thank you, Bryce, and Gary for taking their time to accurately complete the purchase of our Nissan Roug along with the handling of my Dodge Magnum trade-in. I am a firm believer i taking their time to accurately complete the purchase of our Nissan Roug along with the handling of my Dodge Magnum trade-in. I am a firm believer in "do it right once and you will not have issues." You all hit a home run with this deal. Thanks Bruce and Marge Fowler More

This is the best dealership to deal with. Bill was unbelievable. I was in the car biz for over 35 years. The best to buy from. unbelievable. I was in the car biz for over 35 years. The best to buy from. More

Nice friendly representatives. Worked with me to give me the best deal. Listened to my needs and tried to make sure I was satisfied with the new car. Took the time to explain the nuances so I knew new featu the best deal. Listened to my needs and tried to make sure I was satisfied with the new car. Took the time to explain the nuances so I knew new features. More