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Sutherlin Nissan Vero Beach - Service Center
Vero Beach, FL
217 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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217 Reviews of Sutherlin Nissan Vero Beach - Service Center
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April 13, 2020
Seamless I came in to service my Nissan and left a day later with a newer version. All of the guys were friendly and helpful to make the deal happen. I came in to service my Nissan and left a day later with a newer version. All of the guys were friendly and helpful to make the deal happen. More
by kristen.remling
Verified CustomerEmployees Worked With
Simon Robles, Holden Brayton, Christopher Kahl
Helpful April 12, 2020
EXCELLENT I FEEL MY EXPERIENCE DURING THE PURCHASE OF MY NISSAN SENTRA WAS EXCELLENT. FROM SALES PERSON TO THE FINANCE DEPARTMENT WAS PROFESSIONAL, COURTEOUS. T I FEEL MY EXPERIENCE DURING THE PURCHASE OF MY NISSAN SENTRA WAS EXCELLENT. FROM SALES PERSON TO THE FINANCE DEPARTMENT WAS PROFESSIONAL, COURTEOUS. THE SALES PERSON WENT OVER EACH AND EVERY DETAIL OF THE OPERATIONS OF THE FEATURES AVAILABLE WITH MY CAR. THE FINANCE DEPARTMENT WENT OVER EACH DETAIL OF THE OPTIONS THAT WERE AVAILABLE TO ME, FROM GAB INSURANCE, EXTENDED WARRANTY, RTC. More
by orj1052
April 01, 2020
Felicia is AMAZING!!!!! The service department it the best! Felicia really spends time with you, she lets you know in real terms what is wrong with your vehicle. She is jus The service department it the best! Felicia really spends time with you, she lets you know in real terms what is wrong with your vehicle. She is just a pleasure to work with. More
by mandisuer
Employees Worked With
Joseph Veltri, Boyse Medina, Javier Acevedo
March 16, 2020
Service Department So i called the service department because my A/C was blowing hot air, was told to bring in at 7: 45am and would get a ride to work. Waited until 8.06 So i called the service department because my A/C was blowing hot air, was told to bring in at 7: 45am and would get a ride to work. Waited until 8.06 only for the C/S rep to call the driver for him to tell her he was running late. So if i didnt approach and ask wouldnt know that. I had to take the car unfinished and bring back same evening. The A/C was still warm, not like it ever took that long to cool up even at 90 degree so i went back and told her the air was still warm,she come out with an ATTITUDE like i was bothering her and said it feels pretty cold to her, so i told her i' will take it to my mechanic. Car is just 6 months old, less than 4, 000 miles so shouldnt be problems already. I have no idea what was done to the vehicle in the morning or evening, she just put the key in front of me on the table, i asked if it was done she said yes and would be right back, again I had to go ask if I was good to go. Purchasing the vehicle was one thing, but the service department is poorer than poor, needs people who likes their job and know customer service. Nissan was a first time buy for me, Had my honda for 17 years and up to the last minute on its leg the service from honda couldn't be better. But as they say, YOU GET WHAT YOU PAY FOR. More
by renacunningham
Employees Worked With
Javier Acevedo, Clyde "Bill" Large
February 20, 2020
Richard Pagan (not listed) and team never fixed my car after 4 hrs and over $500 charged! They told me I had to pay for my own rental and wait to get my car fixed. They never reached out to me to find ou after 4 hrs and over $500 charged! They told me I had to pay for my own rental and wait to get my car fixed. They never reached out to me to find out if the matter was resolved. I had to contact Nissan myself. I had to go to another dealership to get the car fixed properly for the same exact reason I took it to the Vero location. More
by Michael.wileyharris
Employees Worked With
Richard Pagan
February 09, 2020
Great Service Our car battery died and we had a train to catch. Spoke with Felicia and she said if we could get the car in for service, she would make every effort Our car battery died and we had a train to catch. Spoke with Felicia and she said if we could get the car in for service, she would make every effort to get us back on the road as quickly as possible. Felicia and the service team came thru and we made our train connection. Thank you! More
by SEEC971
Employees Worked With
Felicia Garmon, entire service team
November 20, 2019
Back for 3rd car Great service both in salesman, finance Dept and service dept. came in for service left with new car 3rd vehicle purchased. Always recommend Sutherlan Great service both in salesman, finance Dept and service dept. came in for service left with new car 3rd vehicle purchased. Always recommend Sutherland Nissan in Vero More
by GWANDMM
Employees Worked With
Richard in service department , Joseph Veltri, Simon Robles, Christopher Kahl
October 02, 2019
Very good This is my 4th vehicle that I have gotten from this dealership. Very pleased with everything and the personnel who I interacted with on my visit This is my 4th vehicle that I have gotten from this dealership. Very pleased with everything and the personnel who I interacted with on my visit More
by kswanson2002
Employees Worked With
Carlos Alfonso, Gary Roznowski, Simon Robles
July 18, 2019
Amazing Service! This dealership has amazing sales and service. I had a no hassle and very friendly buying experience. Then I had an issue with my car and they quickly This dealership has amazing sales and service. I had a no hassle and very friendly buying experience. Then I had an issue with my car and they quickly fixed it at no cost even though they didn’t have to. 100% will buy all my cars going forward here. More
by mdilks21
Employees Worked With
Joseph Veltri, Holden Brayton
June 12, 2019
The very best car buying experience ever. Big thank you and much gratitude to this amazing staff. Very patient, professional, and knowledgeable, by far my best car buying experience ever, and Big thank you and much gratitude to this amazing staff. Very patient, professional, and knowledgeable, by far my best car buying experience ever, and will recommend to family, friends and neighbors! More
by nc1083
Employees Worked With
Eddie Murphy, Aaron D'Amico, Laz Lopez, Eric Guzelf, Simon Robles, Houston Arruda
