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Sutherlin Nissan of Orlando
Orlando, FL
1,748 Reviews
Thank you for choosing Sutherlin Nissan Orlando. We know you have many choices while shopping for an automobile in the Orlando area. Our goal is to provide you with a shopping experience not typical of other automobile dealerships. We are family owned and have been in the car business for over 40 years. We are new to the Orlando area but we plan on bringing the same philosophy that has made us successful in every market we do business in. We provide a great customer buying experience and we pay particular attention to complete customer satisfaction. If at any moment during your visit we fail to meet these high standards please ask for me I am in the dealership every day or email me with your comments.
Thank you.
Your friend in the car business.
U.S. Marine
G.M.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,748 reviews
November 09, 2023
Muy buen servicio al cliente por parte de Isaías carrero, siempre dispuesto a ayudar y a valorar lo mejor para tu vehículo siempre dispuesto a ayudar y a valorar lo mejor para tu vehículo More
by ELECTRY_JMD2
Verified CustomerEmployees Worked With
Helpful November 08, 2023
The service team, at this location have been consistently respectful and professional with courteous manner, offering recommendations, informative advice on automotive service options. Our only concern invol respectful and professional with courteous manner, offering recommendations, informative advice on automotive service options. Our only concern involves the cost of parts and labor. More
by aajferrara
Employees Worked With
Other Employees :
Mark Estefan
November 08, 2023
Best costumer service ever nice five star for Guy in Shop service He always inform about the fix issue in my car service He always inform about the fix issue in my car More
by rjames2484
Employees Worked With
November 08, 2023
Quick efficient friendly! ! Travis was very knowledgeable friendly and helpful! Work was done quickly and correctly ! Travis was very knowledgeable friendly and helpful! Work was done quickly and correctly More
by Ken
Employees Worked With
November 08, 2023
JB always takes care of me. ..he is the reason I continue to bring my van to your service center for all of my repairs and maintenance. I usually always have a good experience, ..he is the reason I continue to bring my van to your service center for all of my repairs and maintenance. I usually always have a good experience, however this time I noticed that my shrader valve cap on my right rear wheel was missing. I had them repair a leak in the tire, and after getting home to wash my vehicle, I noticed the mechanic forgot to replace my tire valve cap. Not a big deal for most, I'm sure, but I had custom metal caps on all four wheels, and now I only have three. I'm sure it was an honest mistake, but I am disappointed! I will now go to an auto parts store to buy new caps...they come in package of four. Also...dirty hand prints on my hood and driver door. When I take my Infinity to the dealer for maintenance and repairs...they always wash my vehicle and are very careful about cleanliness. I wish you guys were more like them! Usually you get 5 stars from me...but not this time! More
by DL2
November 07, 2023
Doug was great. Everything was done in a timely manner. He followed up with me to make sure everything was done to satisfaction and was available for any questions. Everything was done in a timely manner. He followed up with me to make sure everything was done to satisfaction and was available for any questions. More
by SMELEND07
Employees Worked With
November 06, 2023
Doug, my Service Advisor, was informative about the condition of my car and considerate of my schedule when I mentioned I had a 5:00 appointment to get to. He's a true gentleman and very knowledgeable condition of my car and considerate of my schedule when I mentioned I had a 5:00 appointment to get to. He's a true gentleman and very knowledgeable about my "mature" 2012 Altima. More
by ESSCUBED07
Employees Worked With
November 06, 2023
Great people will definitely recommend this location to friends and family . Very organized and helpful :) friends and family . Very organized and helpful :) More
by LG5501
November 06, 2023
Good place, good attention, the work was complete and very happy, and we recommend the service very happy, and we recommend the service More
by fabioleonmejia
Employees Worked With
November 06, 2023
Doug and the team do whatever necessary to make sure I am satisfied. Great service, they will make it right. satisfied. Great service, they will make it right. More
by jkettman
Employees Worked With
