
Sutherlin Nissan of Orlando
Orlando, FL
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2,243 Reviews of Sutherlin Nissan of Orlando
George went above & beyond to help me with my car services. He was a GREAT help & answered all my questions! George is awesome & made the experience at Sutherlin NIssan one I will never forget! services. He was a GREAT help & answered all my questions! George is awesome & made the experience at Sutherlin NIssan one I will never forget! More
Went in to test drive a new 370Z on 3/9/13, but before Antonio even got the keys to the car he had me fill out a credit app. He had done most of the work of filling out, which was nice, but when he asked Antonio even got the keys to the car he had me fill out a credit app. He had done most of the work of filling out, which was nice, but when he asked me to sign it I asked "Why? I'm not buying a car yet, I haven't even taken a test drive... And there's plenty of competition out there." A week earlier I was test driving a Mustang GT 5.0 which also run $35-40K, and a BMW 335i which is also in the same price range. Neither of those dealers tried to pull the same stunt. In addition, before getting the credit app Antonio was "informing" me that the payments on this car would be pretty high, which was really a nice way of saying "I don't think you can afford this car". The obvious reason why was because I'm in my mid 20's looking to buy a $40,000 car. If I was 18, I could understand the attempt to weed out unqualified buyers looking to joy ride, but this is an unacceptable discriminative practice in my eyes. I do like the 370Z but after being discriminated because of age I would not go back to Sutherlin Nissan to buy a car. More
I was there in mid January 2013. I had a pre approved loan, Mark understood that. But, in comes the finance guy trying to shove Nissan credit down my throat. I said no!! And now I have Sutherlin Nissan loan, Mark understood that. But, in comes the finance guy trying to shove Nissan credit down my throat. I said no!! And now I have Sutherlin Nissan showing up on my credit. More
Nice, friendly,and informative employees, very reasonable price for brand new cars, fast service with satisfactory results and above all great cars for all different budgets. price for brand new cars, fast service with satisfactory results and above all great cars for all different budgets. More
Absolutely loved it. Funny thing is I came in to get my car fixed, but got mistaken for a buyer. Honestly I'm glad they did because I am very happy with my purchase. I had bought my Nissan Sentra from a di car fixed, but got mistaken for a buyer. Honestly I'm glad they did because I am very happy with my purchase. I had bought my Nissan Sentra from a different dealer and had a very high rate on a 2009. They looked in my paperwork, showed me stuff around, and got me a 2012 car for an amazing price. The staff was friendly, helpful and really worked with me. I would recommend this place for anyone who needs a car or who just needs to get their car fixed. Loved it!! Oh and they do have a Spin-wheel full of prizes for their customers, I won a cruise for two..So I'd definitely recommend it! More
I had a great experiance while purchasing my car. My I had a great experiance while purchasing my car. My salesman,(Tobic Edouard), was awesome. I had an even better experiance when I returned for my f I had a great experiance while purchasing my car. My salesman,(Tobic Edouard), was awesome. I had an even better experiance when I returned for my first service appointment. Jonathan Szafran greeted me as soon as I stepped out of my car. He and the parts manager,(George Fata), were super friendly and went out of their way to make sure I was comfortable. They are fun and friendly bunch. I don't usually use dealers for simple maintenence as they tend to be more expensive. I do however plan to use Sutherlin for ALL my cars needs because the level of customer service here makes it well worth it!! More
George Fata and Dan Christie provided me with exceptional service that exceeded my expectations on 1/02/13. George Fata went above and beyond in assisting me and was very courteous. Dan Christie explained i service that exceeded my expectations on 1/02/13. George Fata went above and beyond in assisting me and was very courteous. Dan Christie explained in detail all of the repairs needed for my car and kept me updated on the progress. All of the staff was friendly and polite. I will definitely return to this dealer because of the exceptional customer service that I received, especially from George Fata and Dan Christie. More
Compré un Nissan Maxima y estoy muy contenta la experiencia en el dealer fue muy positiva, el vendedor Mark Llanos fue muy atento y me ayudó a escoger el mejor carro de acuerdo a mis necesidades. experiencia en el dealer fue muy positiva, el vendedor Mark Llanos fue muy atento y me ayudó a escoger el mejor carro de acuerdo a mis necesidades. Lo recomiendo. More
Since this has to be 25 words or more, how many times can I say never ever waist one minute of you time at Sutherlin Nissan looking for a car, the Honda and Mazda dealers are right there. I say never ever waist one minute of you time at Sutherlin Nissan looking for a car, the Honda and Mazda dealers are right there. More
I came to this delarship on A FRIDAY evening. Prior to my visit I had conversation with Jorge Mendez about a 2012 Nissan Rogue thay was previously owned with low miles I explanined to Jorge Mendez that I my visit I had conversation with Jorge Mendez about a 2012 Nissan Rogue thay was previously owned with low miles I explanined to Jorge Mendez that I lived in Brevard County and the purpose of my visit was to trade my 2012 Fiat POP 500 Convertible that I had for only 4 monthsin for a larger vehicle that could accomodate me because I'm partial handicap. Jorge seemed to think that was doable. He expressed "we should be able to do that with no problem, when can you come down"? Ihad set an appointment up for Saturday afternoon Nov 17, 2012. As previously mentioned I called Jorge on Nov 16th and told him I would be able to come this evening verse Saturday, at that tume Jorge instructed me to ask for Mike Eddy. Came to the dealership and met MIke Eddy who couldnt have been more helpful and very very accomodating. He took the time to show me the car that I had came in to see and because it did not have blutooth capabilities the car would not work for me. In the interim Mike showed me a 2013 Rogue and I saw a 2102 Pathfinder that I was very interested in becausse of the 7000 rebate. What I'm upset about was that Jorge Mendez decided to raise the price 2000.00 over the sticker price of 33k to 35K+ and wanted 6000 down and a 699.00 payment. Jorge Mendez never bothered to come into Mike Eddys office and speake with me and explained the deal or how he arrived at that price. He just sent Mike Eddy to do the dirty work. He acted like he didnt care and this was the deal take it or leave it! was his attitute!!!! Mike Eddy tried to smooth it over becuase he could tell I was visibly upset. This Manager is a very very poor example of a caring manager. With this experience and how unprofessional and detached this sales manager attitutute I would not recommend this dealership. More