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Suttle Cadillac
Newport News, VA
165 Reviews
At Suttle Cadillac, family values and customer commitment have been the foundation of the business since 1902. As part of Suttle Motors, one of the oldest continuously operating dealerships in the country, the Suttle family has proudly served generations of customers with honesty, hard work, and integrity.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 165 reviews
June 02, 2026
Amazing experience. Great customer service. Would purchase another vehicle from them in the future. They have done all repairs that were need flawlessly Great customer service. Would purchase another vehicle from them in the future. They have done all repairs that were need flawlessly More
by MATTHEWBERCOT
Verified CustomerEmployees Worked With
Blue team
June 02, 2026
Suttle changed my oil and rotated my tires in a timely manner. The help was very Professional and a pleasure to work with. manner. The help was very Professional and a pleasure to work with. More
by whittom
Employees Worked With
June 02, 2026
Best dealership I have dealt with in a long time. Sales team was precise and professional. Service team very knowledgeable, helpful, and completed the task timely & efficiently Sales team was precise and professional. Service team very knowledgeable, helpful, and completed the task timely & efficiently More
by richarddbernard
Employees Worked With
Other Employees :
Tyler Zaykosky
June 02, 2026
Suttle Collision completed repairs on my car to make it look like a new car. Thank you! look like a new car. Thank you! More
by chyleens
Employees Worked With
June 02, 2026
Suttle Blue Team service was wonderful, courteous and respectful. Also, can Suttle Cadillac include in my e-mail car detail coupon thank you. I no longer received them and still would like to received di respectful. Also, can Suttle Cadillac include in my e-mail car detail coupon thank you. I no longer received them and still would like to received discounts coupons. More
by thodge6541
Employees Worked With
June 02, 2026
Great customer service. A great waiting area where you can wait for your car. Everyone is very friendly. A great waiting area where you can wait for your car. Everyone is very friendly. More
by Mdeihl
Employees Worked With
June 02, 2026
Paramount service and techs are outstanding. When you enter this department you are immediately welcomed. You feel comfortable talking to your trusted service rep of which mine is Rhonda. THE St When you enter this department you are immediately welcomed. You feel comfortable talking to your trusted service rep of which mine is Rhonda. THE Standard bearer. she is the tip of BBB the service spear. More
by brennjohn
Employees Worked With
Mr. Williams and Rhonda service
May 27, 2025
You can trust Suttle Motors to take care of your automotive needs.The entire group here are top notched . automotive needs.The entire group here are top notched . More
by sm6416190
Employees Worked With
