Sutton Ford

The workers was professional and knowledgeable in answering any questions we may have had about the car. answering any questions we may have had about the car. More

Sutton Ford sold me a New vehicle with a known issue and did not disclose the issue to me at the time of purchase. I had to return to the dealership a week after purchasing to address the issue, when they did not disclose the issue to me at the time of purchase. I had to return to the dealership a week after purchasing to address the issue, when they acted as if this was a surprise to them. After going back and forth with other issues with the 2022 Bronco Sport, I requested all invoices for my vehicle be emailed to me. It was then that I saw an invoice dated a month prior to my purchase, for the same issue I encountered a week after purchase. Not only did they not disclose the issue, they made no attempt to even resolve the issue priod to pushing the vehicle off on me. The owner advised that IL law states they are not required to disclose. I would not recommend purchasing a vehicle from a dishonest dealership. More

Dealers really try hard to give customers a deal. They are limited on what they can truly do due to managers and financing controlling things behind the scene. I had a good experience due to my deale They are limited on what they can truly do due to managers and financing controlling things behind the scene. I had a good experience due to my dealer going above and beyond for me. More

Review Edit: I purchased a vehicle from Sutton Ford on 7/28/2025 (For Blue Advantage Certified 2018 Ford Expedition Limited, Mileage: 60,234). The check engine light was on when we got the vehicle home 7/28/2025 (For Blue Advantage Certified 2018 Ford Expedition Limited, Mileage: 60,234). The check engine light was on when we got the vehicle home after purchase. Combining the time where we could drive the vehicle under warranty (20+ days held in Sutton Ford's possession, mentioned a bad o2 sense and vehicle went to non-Ford shop) a breach of Fords Blue Advantage warranty. On Saturday, (1/24/26) the vehicle died with total engine failure needing a total replacement. The vehicles mileage was only at 62,818 miles (literally has only been driven 2,584 miles and hadn't hit its next oil change life cycle. I would be very leery of buying any used car from Sutton Ford or any vehicle for that matter. I will update this record moving forward to let potential buyers of how the dealership remedies my situation. -Nick Ollearis More

Excellent car buying experience. Adam and Anthony were very straight forward. No hassel car buying experience. Adam and Anthony were very straight forward. No hassel car buying experience. More

From start to finish my experience with a dealership was professional, very timely. I couldn't be happier with my decision to work with Sutton Ford. professional, very timely. I couldn't be happier with my decision to work with Sutton Ford. More

Antony great, process too long Waiting for finance team took six hours start to finish general manager. Adam stepped in save the day. took six hours start to finish general manager. Adam stepped in save the day. More

Excellent customer service; they tried to help me with what I was requesting and helped me with any questions I had. what I was requesting and helped me with any questions I had. More

Friendly and very productive. Worked with me getting the best deal Friendly and very production. They worked very hard on getting me the best deal possible Worked with me getting the best deal Friendly and very production. They worked very hard on getting me the best deal possible More

Awesome General manager Awesome. Finance guy...Awesome Salesman Awesome. Young man that went on the test drive with me Awesome. Finance guy...Awesome Salesman Awesome. Young man that went on the test drive with me Awesome. More