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Sutton Ford
Matteson, IL
4,515 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,515 reviews
July 11, 2025
I had an outstanding experience at Sutton Ford, especially thanks to the exceptional service provided by Mario. He made purchasing my new 2025 Ford F150 an absolute pleasure. Mario was knowledgeabl especially thanks to the exceptional service provided by Mario. He made purchasing my new 2025 Ford F150 an absolute pleasure. Mario was knowledgeable, friendly, and patient, guiding me through every step of the buying process smoothly and clearly. The dealership itself had a welcoming atmosphere, and the entire team made sure I felt valued as a customer. I highly recommend Sutton Ford to anyone looking to buy their next vehicle—be sure to ask for Mario, he's truly the best! More
by jadamdover
Employees Worked With
July 10, 2025
Absolutely loved coming here! It was a breeze to get questions answered, information gathered, and papers signed! Mario Ratcliff was such a professional and helped us get the best It was a breeze to get questions answered, information gathered, and papers signed! Mario Ratcliff was such a professional and helped us get the best rate!! More
by Frankidolley
Employees Worked With
July 08, 2025
The dealership in itself can be a bit too busy in the mornings so you're never getting out before before 2 o'clock even though you got there at 7-730am. What's the purpose of an appointment if you're gon mornings so you're never getting out before before 2 o'clock even though you got there at 7-730am. What's the purpose of an appointment if you're gonna be there like a walk in . More
by QUALLS357
Verified CustomerJuly 07, 2025
The only problem I have is it just takes too long to go through all that process through all that process More
by knnthmnn
July 06, 2025
Very patient very considerate of my needs. I hope to be that way when I go back to get my tires done a tire are ball I didn’t get an oil changed when I Received my car it only had 49% life on I hope to be that way when I go back to get my tires done a tire are ball I didn’t get an oil changed when I Received my car it only had 49% life on the oil gauge!! More
by cullenswillie
Employees Worked With
July 04, 2025
Malik and Joshua was a great help and service in helping pick the right vehicle pick the right vehicle More
by Timtim14j
July 03, 2025
Fun to bargain with and respectful through out the whole process. Was the deal perfect? No. But did I leave happy? Yes. process. Was the deal perfect? No. But did I leave happy? Yes. More
by jgeiger508
July 03, 2025
The staff was so attentive and fast. They also really feel like a TEAM. Everyone helped out to make sure people were seen/heard. I'll tell everyone to get their next car, truck, or SUV f They also really feel like a TEAM. Everyone helped out to make sure people were seen/heard. I'll tell everyone to get their next car, truck, or SUV from Sutton Ford. More
by Lauren
July 01, 2025
This dealership has been very helpful even when they have been very busy and have gone out of their way to be sure that I have been taken care of been very busy and have gone out of their way to be sure that I have been taken care of More
by Richardfetzer
July 01, 2025
Sutton Ford was great. I would highly recommend them to anybody. Looking for a new vehicle, your employees were fantastic. I would highly recommend them to anybody. Looking for a new vehicle, your employees were fantastic. More
by fmteumer
