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Sutton Ford

Matteson, IL

4.5
4,576 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,576 reviews

January 22, 2026

Excellent car buying experience. Adam and Anthony were very straight forward. No hassel car buying experience. More

by Hitsonfamily
Recommend Dealer
Yes
Employees Worked With
Adam Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mohammed
Jan 22, 2026 -

Sutton Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sutton Ford. We look forward to having you as one of our valued customers for many more years to come!

January 20, 2026

From start to finish my experience with a dealership was professional, very timely. I couldn't be happier with my decision to work with Sutton Ford. More

by mantoniades
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Parker
Jan 20, 2026 -

Sutton Ford responded

Thanks for sharing about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

January 18, 2026

Antony great, process too long Waiting for finance team took six hours start to finish general manager. Adam stepped in save the day. More

by dwayneericneff
Recommend Dealer
Yes
Employees Worked With
Antony
Jan 18, 2026 -

Sutton Ford responded

Here at Sutton Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 18, 2026

Excellent customer service; they tried to help me with what I was requesting and helped me with any questions I had. More

by Josefina Bravo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony de Jesus Bowman
Jan 19, 2026 -

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2026

Friendly and very productive. Worked with me getting the best deal Friendly and very production. They worked very hard on getting me the best deal possible More

by nlebran92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mohammed
Jan 10, 2026 -

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2026

Awesome General manager Awesome. Finance guy...Awesome Salesman Awesome. Young man that went on the test drive with me Awesome. More

by dpbagdon
Recommend Dealer
Yes
Employees Worked With
Adam Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mohammed
Jan 11, 2026 -

Sutton Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sutton Ford.

January 07, 2026

The way a dealership should be is not here. Bare minimum dealership/ lackluster atmosphere. You have to be careful these days More

by tgc3collier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any names listed
Jan 07, 2026 -

Sutton Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 04, 2026

All I can say that they took care of the business with Ms. Stovall very courteous to me and they made sure that I got the best deal they could give me. My credit wasn't all that well but they work with me More

by laurells126
Recommend Dealer
Yes
Employees Worked With
Lester Parker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyra rosa
Jan 04, 2026 -

Sutton Ford responded

Thanks for sharing about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

January 03, 2026

I went with my mom to get her oil changed and I left out with a 2026 Ford Explorer my salesmen Jonathan did a great job at getting me the deal and the ride I wanted I will definitely recommend to my family, More

by Eddieandrew13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 03, 2026 -

Sutton Ford responded

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 26, 2025

Great Great customer service was extremely professional and helpful throughout our entire process of purchasing a new car. She patiently answered all of our questions, explained every detail clearly, and m More

by riosmoises26
Recommend Dealer
Yes
Employees Worked With
Rosa
Dec 26, 2025 -

Sutton Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sutton Ford.

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