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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,572 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,572 reviews

January 10, 2026

Friendly and very productive. Worked with me getting the best deal Friendly and very production. They worked very hard on getting me the best deal possible More

by nlebran92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mohammed
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Jan 10, 2026 -

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2026

Awesome General manager Awesome. Finance guy...Awesome Salesman Awesome. Young man that went on the test drive with me Awesome. More

by dpbagdon
Recommend Dealer
Yes
Employees Worked With
Adam Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mohammed
Report | Print
Jan 11, 2026 -

Sutton Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sutton Ford.

January 07, 2026

The way a dealership should be is not here. Bare minimum dealership/ lackluster atmosphere. You have to be careful these days More

by tgc3collier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any names listed
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Jan 07, 2026 -

Sutton Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 04, 2026

All I can say that they took care of the business with Ms. Stovall very courteous to me and they made sure that I got the best deal they could give me. My credit wasn't all that well but they work with me More

by laurells126
Recommend Dealer
Yes
Employees Worked With
Lester Parker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyra rosa
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Jan 04, 2026 -

Sutton Ford responded

Thanks for sharing about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

January 03, 2026

I went with my mom to get her oil changed and I left out with a 2026 Ford Explorer my salesmen Jonathan did a great job at getting me the deal and the ride I wanted I will definitely recommend to my family, More

by Eddieandrew13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jan 03, 2026 -

Sutton Ford responded

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 26, 2025

Great Great customer service was extremely professional and helpful throughout our entire process of purchasing a new car. She patiently answered all of our questions, explained every detail clearly, and m More

by riosmoises26
Recommend Dealer
Yes
Employees Worked With
Rosa
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Dec 26, 2025 -

Sutton Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sutton Ford.

December 18, 2025

Do was great. Not given what was promised Doc Signed a paper to a price that we wanted get to finance after waiting for hours.Price was not what we expected, neith More

by Katieefox
Recommend Dealer
No
Employees Worked With
Adam Mohammed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mohammed
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Dec 22, 2025 -

Sutton Ford responded

Katiee, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to reach you, and we will be in touch.

December 15, 2025

I dint even know who Adam is first off and you guys said we won 5000$ to get us in there More

by Tolyakamike
Recommend Dealer
No
Employees Worked With
Adam Mohammed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mohammed
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Dec 18, 2025 -

Sutton Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 06, 2025

Lester Parker was awesome, made the process so simple and found a vehicle for my needs. This is my 4th vehicle buying from Lester and Sutton Ford. Looking forward to many more. More

by dupreeadams
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Parker
Report | Print
Dec 06, 2025 -

Sutton Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 28, 2025

Everyone was very friendly and easy to work with. The dealership itself has a nice layout with a ton of vehicles More

by NICK13
Recommend Dealer
Yes
Employees Worked With
Rosa
Report | Print
Nov 28, 2025 -

Sutton Ford responded

Thanks for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

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