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Sutton Ford
Matteson, IL
4,612 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,612 reviews
April 29, 2026
The dealership listened and corrected all issues . This is car #5 for me from Sutton Ford. I trust Sutton Ford. Thank you?? This is car #5 for me from Sutton Ford. I trust Sutton Ford. Thank you?? More
by okosiruby
Verified Customer
April 28, 2026
I had an excellent experience at Sutton Ford! From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. The entire process—from browsing to purchase—was smooth an From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. The entire process—from browsing to purchase—was smooth and stress-free. A huge shoutout to Faisal, who went above and beyond to make sure I found exactly what I was looking for. He was knowledgeable, patient, and never pushy, which made a big difference. He took the time to answer all my questions, explain my options clearly, and made sure I was comfortable every step of the way. Customer service like this is hard to find. If you’re looking for a dealership that truly cares about its customers, Sutton Ford is the place to go—and definitely ask for Faisal! More
by Shack
Employees Worked With
April 28, 2026
Had a great experience with Faisal picking up my 2020 Dodge Durango. He kept everything simple, answered all my questions, and made the process feel easy from start to finish. Would definitely recommend! Dodge Durango. He kept everything simple, answered all my questions, and made the process feel easy from start to finish. Would definitely recommend! More
by Jalen Mullen
Employees Worked With
April 28, 2026
I had a great experience working with Faisal at Ford. He made the whole process easy and stress-free, was honest, and really helped me find the right car. He actually cares about his customers and makes He made the whole process easy and stress-free, was honest, and really helped me find the right car. He actually cares about his customers and makes sure you’re taken care of. Highly recommend asking for Faisal! More
by Sultan
Employees Worked With
April 28, 2026
Faisal was awesome to work with. Made the whole process of getting my 2019 Ford F-150 quick and easy. Straightforward, friendly, and no pressure. Glad I went with him❤️ Made the whole process of getting my 2019 Ford F-150 quick and easy. Straightforward, friendly, and no pressure. Glad I went with him❤️ More
by joey santana
Employees Worked With
April 28, 2026
I purchased a 2024 Ford Bronco sport with Faisal and he was great!! very knowledgeable, polite, and made the whole buying experience, smooth and easy. I really appreciate his honesty and I would definitely was great!! very knowledgeable, polite, and made the whole buying experience, smooth and easy. I really appreciate his honesty and I would definitely recommend him. More
by joey santana
Employees Worked With
April 25, 2026
Good spot to get a car from. Made the process easy, not a whole lot of dealers that will do all the work online. Thanks again! Made the process easy, not a whole lot of dealers that will do all the work online. Thanks again! More
by shalet1118
April 24, 2026
I immediately knew I wasn't buying from Sutton Ford when I heard other salesmen tacking on a seat protectant charge that the buyers didn't want. I heard other salesmen tacking on a seat protectant charge that the buyers didn't want. More
by jboud09
April 24, 2026
Felt comfortable, and positive The experience was very positive and comfortable it didn't take all day, and was easy to find positive and comfortable it didn't take all day, and was easy to find More
by alishiaaveritte836
