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Sutton Ford
Matteson, IL
4,617 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,617 reviews
June 04, 2020
The Dealership was very professional. My agent was very informative in her explanation concerning the vehicle that I was interested in. She explained to me what would happen in the follow up of my pur informative in her explanation concerning the vehicle that I was interested in. She explained to me what would happen in the follow up of my purchase. I was very satisfied with the service at Sutton. More
by emmatyle50
Verified CustomerEmployees Worked With
Anita Sutton
June 04, 2020
I was in for an oil change and to deal with a recall notice. I told that due to the number of vehicles ahead of me that it would take 45 min to an hour before they could work on the vehicle. Then an add notice. I told that due to the number of vehicles ahead of me that it would take 45 min to an hour before they could work on the vehicle. Then an additional 30 min to deal with the recall issue to include wash and vacume. I was in and out within an 45 minutes of showing up. I was very thankful for waiting and appreciative of them getting me in and out in the time that they did. More
by jlstemley3294
Employees Worked With
June 04, 2020
Tiffany was simply amazing. She is so kind and helpful. Hands down best experience I have had when purchasing a vehicle. The staff at Sutton Ford were all very kind and helpful. Hands down best experience I have had when purchasing a vehicle. The staff at Sutton Ford were all very kind and helpful. More
by Kristanelson21
Employees Worked With
Tiffany Walker
June 04, 2020
Loved the customer service they stayed behind the call of duty for me. What more could you ask for. Thank you Sutton Ford for good service duty for me. What more could you ask for. Thank you Sutton Ford for good service More
by waltworld224
Employees Worked With
Brittani Ashley Culpepper, chuck Yzaguirre
June 04, 2020
It all comes down to the service we received from Tiffany! Kudos to her for providing exceptional sevice! I will definitely be a repeat customer. Tiffany! Kudos to her for providing exceptional sevice! I will definitely be a repeat customer. More
by justin.m.johnson88
Employees Worked With
James, Tiffany Walker
May 30, 2020
Chatman was great. Very honest and up front from beginning to end. If you are looking to buy a used or new car at Sutton, I highly recommend requesting him as your salesperson. beginning to end. If you are looking to buy a used or new car at Sutton, I highly recommend requesting him as your salesperson. More
by Brian
Employees Worked With
Chatman Farland
May 26, 2020
Excellent job! Car is done on schedule . They matched competitors prices and Jilian Stanford is very nice to explain. about my rebate and she makes sure my coupon and rewards points from my Ford pass are competitors prices and Jilian Stanford is very nice to explain. about my rebate and she makes sure my coupon and rewards points from my Ford pass are used. Thanks for taking care Explorer!!!! More
by thomas.madelyn59
May 25, 2020
Great customer service! I can’t thank this team enough for the best customer interaction and quick service. I felt very welcome here. Thanks again! for the best customer interaction and quick service. I felt very welcome here. Thanks again! More
by Esaucedo
Employees Worked With
May 25, 2020
I was treated very respectfully during my visit. My vehicle was handed in a professional and timely manner. I have never had a bad experience at this dealership. A+ Service. vehicle was handed in a professional and timely manner. I have never had a bad experience at this dealership. A+ Service. More
by adambadie
Employees Worked With
Harris,Jessica
May 25, 2020
Great service and sales people, was very pleased with the professional attitudes that was shown to me not only during my purchase/service but also afterwards, highly recommended Sutton Ford. professional attitudes that was shown to me not only during my purchase/service but also afterwards, highly recommended Sutton Ford. More
by kwasihanson93
