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Sutton Ford
Matteson, IL
4,550 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,550 reviews
March 06, 2020
Expensive but good. Melissa and the other service reps are great to deal with. Sorry you are no longer a Lincoln dealership. At my age I prefer dealing with humans and no Melissa and the other service reps are great to deal with. Sorry you are no longer a Lincoln dealership. At my age I prefer dealing with humans and not kiosks, More
by lawnboys324
Verified Customer
March 06, 2020
Erik in the service department always takes great care of all of us at Federal Signal every time we come in. He does a great job at keeping us informed and we highly recommend Erik & Sutton Ford all of us at Federal Signal every time we come in. He does a great job at keeping us informed and we highly recommend Erik & Sutton Ford More
by FederalSignal
Employees Worked With
Eric Eric
March 05, 2020
Always quick and amazing service by professionals. They make me feel right at home when I come in for the most basic services. Excellent place. make me feel right at home when I come in for the most basic services. Excellent place. More
by jonasjessicamac
Employees Worked With
Jessica Harris
March 05, 2020
Sutton Ford is the best of all the dealerships I've purchased from and had service done. Though they don't sell Lincolns any longer but, my Lincoln Contintal will always be serviced there. purchased from and had service done. Though they don't sell Lincolns any longer but, my Lincoln Contintal will always be serviced there. More
by Robert L Lesak
March 05, 2020
Dave was very helpful and I couldn’t be happier with his attention to detail and had great recommendations for my next visit to the dealership attention to detail and had great recommendations for my next visit to the dealership More
by Joanhome63
Employees Worked With
Dave Pleckham
March 05, 2020
good, could have taken a little less time, but overall :good everyone friendly and helpful had only one Escape hybrid, but it was exactly what I was looking for trade in was fair; service manager very nice. everyone friendly and helpful had only one Escape hybrid, but it was exactly what I was looking for trade in was fair; service manager very nice. More
by christine.hothan
Employees Worked With
finance --young man filling in for LaToyta, was very nice and helpful, Chatman Farland
March 05, 2020
Awesome experience from beginning to end. Attentive & efficient from initial contact online & via email/vmail. Organized, clean, & smooth running operations. Ron E. in sales is the go-to guy Attentive & efficient from initial contact online & via email/vmail. Organized, clean, & smooth running operations. Ron E. in sales is the go-to guy. Helpful, informative, & covered everything from A-Z. More
by rick
Employees Worked With
Paul Hoekstra, Finance Guy, Ron Eng
March 05, 2020
You have very professional, patient and helpful staff . The application applied to my car was done perfectly , the car looked brand new, when I picked it up. The application applied to my car was done perfectly , the car looked brand new, when I picked it up. More
by May
Employees Worked With
March 04, 2020
Job Well Done Team did a great job of cleaning and waxing MKC. Also, good job cleaning inside which was a surprise. Have only driven 4ooo miles since purchase. Team did a great job of cleaning and waxing MKC. Also, good job cleaning inside which was a surprise. Have only driven 4ooo miles since purchase. More
by SUP82_98
Employees Worked With
March 04, 2020
Best experience purchasing a vehicle, hassle free.The Best experience purchasing a vehicle, hassle free. The service department has been nothing but amazing taking care of my needs. Allen went above and Best experience purchasing a vehicle, hassle free. The service department has been nothing but amazing taking care of my needs. Allen went above and beyond my expectations! More
by Dennis
Employees Worked With
Chatman Farland, Allen Taloff
