Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,617 reviews
Awesome experience from beginning to end. Attentive & efficient from initial contact online & via email/vmail. Organized, clean, & smooth running operations. Ron E. in sales is the go-to guy Attentive & efficient from initial contact online & via email/vmail. Organized, clean, & smooth running operations. Ron E. in sales is the go-to guy. Helpful, informative, & covered everything from A-Z. More
Dave was very helpful and I couldn’t be happier with his attention to detail and had great recommendations for my next visit to the dealership attention to detail and had great recommendations for my next visit to the dealership More
good, could have taken a little less time, but overall :good everyone friendly and helpful had only one Escape hybrid, but it was exactly what I was looking for trade in was fair; service manager very nice. everyone friendly and helpful had only one Escape hybrid, but it was exactly what I was looking for trade in was fair; service manager very nice. More
Sutton Ford is the best of all the dealerships I've purchased from and had service done. Though they don't sell Lincolns any longer but, my Lincoln Contintal will always be serviced there. purchased from and had service done. Though they don't sell Lincolns any longer but, my Lincoln Contintal will always be serviced there. More
Always quick and amazing service by professionals. They make me feel right at home when I come in for the most basic services. Excellent place. make me feel right at home when I come in for the most basic services. Excellent place. More
Melissa was wonderful she kept me updated with what was going on with my car in terms of parts being ordered and when they arrived ,Melissa also kept me posted on what I will be paying for as well. I reall going on with my car in terms of parts being ordered and when they arrived ,Melissa also kept me posted on what I will be paying for as well. I really appreciate that so it wouldn’t be any surprises with the cost Thank You Melissa More
Best experience purchasing a vehicle, hassle free.The Best experience purchasing a vehicle, hassle free. The service department has been nothing but amazing taking care of my needs. Allen went above and Best experience purchasing a vehicle, hassle free. The service department has been nothing but amazing taking care of my needs. Allen went above and beyond my expectations! More
Job Well Done Team did a great job of cleaning and waxing MKC. Also, good job cleaning inside which was a surprise. Have only driven 4ooo miles since purchase. Team did a great job of cleaning and waxing MKC. Also, good job cleaning inside which was a surprise. Have only driven 4ooo miles since purchase. More
first oil change The Works I got my oil changed for the first time at the quick lane. Normally i go to Grease Monkey. So i get the works oil change done on 2-11-2020. The servic I got my oil changed for the first time at the quick lane. Normally i go to Grease Monkey. So i get the works oil change done on 2-11-2020. The service was mediocre. I say that because two days later my low windshield fluid indicator came on. We dont mind paying the extra money for the works. But when we do we want better service than this. As a customer you shouldnt worry about a thing when you pay for the works. Nevertheless i got a coupon for a cheaper price for the works. but at the time of service the young lady didnt mention anything about it. Hopefully I can resolve this soon. Im not satisfied with my service at all. More
Most helpful Service Team!!! I will recommend Sutton Ford based upon my excellent customer experience during this visit. Highly qualified service team. Keep up the great job!!! AAAAA+++++ based upon my excellent customer experience during this visit. Highly qualified service team. Keep up the great job!!! AAAAA+++++ More



