
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,494 reviews
Well needed I really appreciate the help I was giving. They fought n gave me the best help at hand. Thank you. Hope to do more business in the future. I really appreciate the help I was giving. They fought n gave me the best help at hand. Thank you. Hope to do more business in the future. More
Better experience The last time I was at Sutton Ford I did not have a pleasant experience. This time I had a much better time and everyone that I worked with was friend The last time I was at Sutton Ford I did not have a pleasant experience. This time I had a much better time and everyone that I worked with was friendly and very helpful. I will be recommending this dealership again More
Anita Sutton Anita, I’ve been loyalty with Ford for years, because of the sincerity , pleasant And great service saleswoman. She LISTENS.. She will do ALL her best Anita, I’ve been loyalty with Ford for years, because of the sincerity , pleasant And great service saleswoman. She LISTENS.. She will do ALL her best to get the car you want. She has patience to explain and set up the new technology of your car. Looking for a great person of integrity, she’s the woman!!! More
Great customer service Dave has the best customer service agent he is dedicated to making sure his customers are satisfied and all there concerns and needs are met. I am hap Dave has the best customer service agent he is dedicated to making sure his customers are satisfied and all there concerns and needs are met. I am happy to have the pleasure of working with him. More
Eric shown great hospitality and showing us grace Eric fulfilled our needs by working with our busy schedule and doing everything in his power to book us an appointment. Also, Eric has done a great jo Eric fulfilled our needs by working with our busy schedule and doing everything in his power to book us an appointment. Also, Eric has done a great job in maintaining a positive attitude while working under pressure of the consumer’s frustrations. More
Very good Service was very good ht wait time was what I had expected. The customer representives were knowledgeable about their jobs. I like the shuttle servi Service was very good ht wait time was what I had expected. The customer representives were knowledgeable about their jobs. I like the shuttle service., and the drivers were on time. Also, i like the Black Lincoln trucks that are used for the shuttle service. More
Great Service I brought my car in for oil change they seen some things that needed to be addressed so explain to me everything I need to be done and I had it done w I brought my car in for oil change they seen some things that needed to be addressed so explain to me everything I need to be done and I had it done with great service More
Amazing!! I'm so blessed to be able to get the vehicle I needed for my family. Everyone was helpful and so nice to me and my husband. Thank you so much for ever I'm so blessed to be able to get the vehicle I needed for my family. Everyone was helpful and so nice to me and my husband. Thank you so much for everything you done. More
Great service A great experience from when I entered the Quik Lane service door. Greeted by a service rep and advised of what the SVU required.. I explained I A great experience from when I entered the Quik Lane service door. Greeted by a service rep and advised of what the SVU required.. I explained I was staying and needed a place to do some paperwork. He directed me to a place with a table. Nice ! More
My Experience Jillian is always a big help and welcoming. She’s a gem. Always so pleasant. My experience with my pick up however was a disaster . I’ve had a discuss Jillian is always a big help and welcoming. She’s a gem. Always so pleasant. My experience with my pick up however was a disaster . I’ve had a discussion with Cree and the manager for the driver Josh. I missed a very important event because of the delay. More