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Sutton Ford
Matteson, IL
4,496 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,496 reviews
March 14, 2019
Excellent service always Sutton Ford has a great selection of inventory new and used vehicles. The customer service that Sutton Ford provides is great within it self. Anit Sutton Ford has a great selection of inventory new and used vehicles. The customer service that Sutton Ford provides is great within it self. Anita Sutton , has provided excellent me knowledge regarding my car. More
by ytjackson
Verified CustomerEmployees Worked With
Anita Sutton
March 14, 2019
Love This Service Department I feel truly cared for when I come to the service department. Cree showed me empathy when I told her I lost my mother last year, thank you. I feel truly cared for when I come to the service department. Cree showed me empathy when I told her I lost my mother last year, thank you. More
by lannwatts
March 13, 2019
very good service department we have used this dealership for 9 years and have a good experience every time your staff at the Service dept. and Parts dept. have been great we have used this dealership for 9 years and have a good experience every time your staff at the Service dept. and Parts dept. have been great More
by sbennet
Employees Worked With
your service Staff Melisa LaBraun excellent service person i give her 5 stars
March 11, 2019
Great service Quick service and great customer service and communication. I liked the texting and email correspondence. Close to where the truck is located and qu Quick service and great customer service and communication. I liked the texting and email correspondence. Close to where the truck is located and quality work. More
by pmaes
Employees Worked With
Dave Pleckham
March 11, 2019
Melissa is the best Melissa LeBron is the best service advisor at Sutton Ford and is your only reason I keep coming back she goes above and beyond for the customer and ma Melissa LeBron is the best service advisor at Sutton Ford and is your only reason I keep coming back she goes above and beyond for the customer and make sure that you feel taken care of More
by kleckajohn4
Employees Worked With
March 11, 2019
Melissa Leban is awesome she took her time and listen . Melissa followed my service request every step of the way, she keep me informed the entire time. Melissa is awesome she took her time and listen . Melissa followed my service request every step of the way, she keep me informed the entire time. Melissa thanks for the wonderful service. More
by dbaugh
Employees Worked With
Melissa LeBran
March 09, 2019
Top Notch Service from Sutton Ford and their Auto technicians. I've been to other ford dealers for service and can honestly say that Sutton's is the best!! from Sutton Ford and their Auto technicians. I've been to other ford dealers for service and can honestly say that Sutton's is the best!! More
by msully129
Employees Worked With
Melissa
March 08, 2019
Car Checkup Sutton Ford dealership was top notch in service. I made an appointment they were prompt to check me in and get me setup with a rental while working on Sutton Ford dealership was top notch in service. I made an appointment they were prompt to check me in and get me setup with a rental while working on my car. They confirmed my contact information and provided me updates without any chasing and they were done by the time they said they would. Overall service great, I’d recommend this dealership to anyone! More
by perisee
Employees Worked With
Erik Buikema
March 07, 2019
Always Great Service Service is always great and reliable, have been having going there for years Own 3 Ford vehicles service and Jaime and the service team are the best. Service is always great and reliable, have been having going there for years Own 3 Ford vehicles service and Jaime and the service team are the best. More
by pksiepak
March 07, 2019
Service Great staff friendly knowledgeable helpful people who are always on the top of the job keep me posted as to what is going on and kind Great staff friendly knowledgeable helpful people who are always on the top of the job keep me posted as to what is going on and kind More
by chiappetta1906
Employees Worked With
