
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Quality of Service My Lincoln has been serviced at Sutton Fords since I took ownership in 2014. I find the service friendly professional with informed knowledge and adv My Lincoln has been serviced at Sutton Fords since I took ownership in 2014. I find the service friendly professional with informed knowledge and advice on services needed or not need. Awesome staff. More
Great service Everything was perfect. Dropped car indoors and picked up same. Nice thank you on my dashboard. Overall pleasant experience. Can’t remember young lady Everything was perfect. Dropped car indoors and picked up same. Nice thank you on my dashboard. Overall pleasant experience. Can’t remember young lady’s name. More
Not happy with service Was disappointed with the service me and my wife received. Traded in a 2013 escape, the wanted the escape back but was given escape. Very unhappy on t Was disappointed with the service me and my wife received. Traded in a 2013 escape, the wanted the escape back but was given escape. Very unhappy on treatment More
As always, it was a pleasure being serviced at Suttons!! I came to Sutton Ford after purchasing and servicing my first Lincoln at Napleton Ford. I came for a 2nd opinion on a service issue and never left. My I came to Sutton Ford after purchasing and servicing my first Lincoln at Napleton Ford. I came for a 2nd opinion on a service issue and never left. My service has been amazing EVERY time. So much so that I just bougt a 2019 Nautilus on Saturday!! Excellent customer service! More
Oil change The staff was polite, helpful and very quick to attend to me when I got there answered any questions I had even mentioned a recall. The staff was polite, helpful and very quick to attend to me when I got there answered any questions I had even mentioned a recall. More
It was good. No problems. Professional and respectful. I have purchased all my Ford Taurus cars from Sutton. Now I have 2016 Ford Escape. I bring my car for service when need. I have no issues with any em I have purchased all my Ford Taurus cars from Sutton. Now I have 2016 Ford Escape. I bring my car for service when need. I have no issues with any employees. You treat me with respect you get respect. Employees are professional, knowledgeable, friendly, and respectful. Bring your prices down, I would be even more happy. I can't remember names but I know faces when I see them. More
service was great work was done as promised. Had no problems with service. Did not like that I had to look for car in parking lot in cold and ice. Most dealers pull car work was done as promised. Had no problems with service. Did not like that I had to look for car in parking lot in cold and ice. Most dealers pull car up to door. More
I appreciate the great service and attentiveness. Thanks The service was fast , friendly, and excellent repair. I also purchased my car here and would recommend Sutton to anyone . We also received great serv The service was fast , friendly, and excellent repair. I also purchased my car here and would recommend Sutton to anyone . We also received great service a few months ago to fox the transmission. More
Always the best! Always bring my 2 Fusions to Sutton Ford for all my maintenance. Staff is great! Professional and friendly, always treating me like family. I would ne Always bring my 2 Fusions to Sutton Ford for all my maintenance. Staff is great! Professional and friendly, always treating me like family. I would never go anywhere else. I love Sutton Ford! More
Personalized service Sutton Ford has always given me and my family exemplary service! My Lincoln service advisor Melissa & the quick service team have always exceeded my Sutton Ford has always given me and my family exemplary service! My Lincoln service advisor Melissa & the quick service team have always exceeded my expectations More