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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,617 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,617 reviews

November 18, 2022

Very friendly and it didn’t take long. I was offered a ride back home. It’s very neat and clean… More

by karmelkizzed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

Sutton Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2022

This was the 4th time that I had to bring my SUV in to have service for the same problem More

by averyjackson.it
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Eric
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Nov 18, 2022 -

Sutton Ford responded

We apologize for the inconvenience. We are looking into this concern

November 17, 2022

The wait time was way longer than expected but Bryan was great. I might come back in future. More

by twshngtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Nov 20, 2022 -

Sutton Ford responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (708) 720-8125 so we can work towards a resolution. We look forward to hearing from you. Take care!

November 17, 2022

I have been getting vehicles from Anita Sutton for years and it's always a pleasurable experience and this time was no difference I recommend her to everyone who asks me about buying a car More

by Kathy J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anita Sutton
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Nov 21, 2022 -

Sutton Ford responded

Hello Kathy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Sutton Ford Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

November 17, 2022

They provided 100% to meet my expectations. Great Service! Will definitely recommend to friends and family. More

by kathiemessi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas, Cree Lyons, Eric Eric
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Nov 21, 2022 -

Sutton Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2022

Very professional, very organized, great customer service. Offered me a ride to work. It was a quick process paying and getting my car. More

by DAVIDCJAMES42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scott
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Nov 18, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2022

Great service, I’ll use them again and I will recommend them to someone else too. More

by kzkates1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cree Lyons, Eric Eric
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Nov 18, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2022

Stop sending surveys for the 3rd time. Service advisor great. Service fair. Took 3 times to get it right. More

by adtravel2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Eric
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Nov 18, 2022 -

Sutton Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We take our customers’ comments seriously so we hope that you’ll give us a call at (708) 720-8125 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

November 16, 2022

Great job fixing my head lights and great customer service and mechanical service. It was professional More

by George Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scott
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Nov 18, 2022 -

Sutton Ford responded

Hello George, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2022

Wait outside felt like waiting for gov handouts. Beryy Cold! Need another practice for opening More

by debra.sutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Nov 18, 2022 -

Sutton Ford responded

Hi, thank you for sharing this recent experience with us. Please give us a call at (708) 720-8125 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

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