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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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December 15, 2021

Good people good service there's really nothing more to say just go try them. More

by napbrown1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
December 15, 2021

Scheduling an appointment online was easy and check-in process at the site was quick. Service was also quick and thorough. More

by agathamfernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

I didn't need a appointment to get my change when I got there they took care of me right away I was in and out in no time and was well satisfied looking forward to do business again More

by FREDSMITH0544
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald
December 14, 2021

My visit to your dealership was very pleasant the whole services staff help me with everything I needed. Keep up the good work More

by lyndag912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Harris, Bryan Jones
December 13, 2021

This time I was not pleased with the service paid for something that was not did More

by Rburns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Sutton Ford responded

We are not familiar with this. What is your name?

December 13, 2021

I've been a customer of Sutton Ford for about 6 years. I bought my car there and I service it there as well. I have found them to be very courteous and accommodating. They keep me informed on on the servic More

by JJTITOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio. My transportation. 5 stars , Cree Lyons
December 13, 2021

Jillian provides great customer service at the Sutton Ford Mattson Illinois location Thank you Jillian!!! More

by rickywalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2021

Met my expectations per usual! Service is always excellent. My only issue is the shuttle. They left me hanging 3 times and the last time they even lied! Save for the shuttle service, I was completel More

by SNHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2021

My experience was absolutely great. My vehicle was repaired correctly the first time and the staff was very helpful in the acceptance and delivery of my vehicle. Along the way I was well informed of w More

by fcje4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

Always bring my car to Sutton Ford and it is always so Always bring my car to Sutton Ford and it is always so expensive with no brake for loyal customers. More

by Aheart5658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
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