Sutton Ford - Service Center
Matteson, IL
3,259 Reviews of Sutton Ford - Service Center
Quick and Helpful Brought my F150 in for service, and it was done before the end of the day. Super quick, and Erik was very helpful. Not as close as my local Ford Deale Brought my F150 in for service, and it was done before the end of the day. Super quick, and Erik was very helpful. Not as close as my local Ford Dealer, but definitely will always have my truck serviced here. More
Great service, customer service is exceptional! We are always satisfied with the quality of service and employees at sutton. I won't take our vehicles anywhere else! Highly recommend Sutton Ford. We are always satisfied with the quality of service and employees at sutton. I won't take our vehicles anywhere else! Highly recommend Sutton Ford. More
Service Great dealership great customer service by all my car from Sutton ford Will go above and beyond service to help you in buying a new car or use vehic Great dealership great customer service by all my car from Sutton ford Will go above and beyond service to help you in buying a new car or use vehicle More
Great and professional! I always have a good experience at this dealership. The people are friendly,knowledgeable and professional.. Never had any problems and I would rec I always have a good experience at this dealership. The people are friendly,knowledgeable and professional.. Never had any problems and I would recommend friends. More
Great Customer Experience! Staff was knowledgeable and helpful. They kept me informed throughout the process and I’ve had no problems with the extensive work done in my motor! Staff was knowledgeable and helpful. They kept me informed throughout the process and I’ve had no problems with the extensive work done in my motor! Thank You!!! More
Oil change Customer service was better today, I was there for about 20 minutes. They checked all fluids and let me know that everything was fine. Suggested tire Customer service was better today, I was there for about 20 minutes. They checked all fluids and let me know that everything was fine. Suggested tire rotation. More
Edge 22000 Mile Service Service writer was short handed on service technicians but was still able to service my car and get me back on the road in a reasonable amount of time Service writer was short handed on service technicians but was still able to service my car and get me back on the road in a reasonable amount of time. More
Disappointed with Ford after market part Part purchased falsely advertised on Ford website. I’ll have to buy an aftermarket version elsewhere and have it installed elsewhere. Very disappointe Part purchased falsely advertised on Ford website. I’ll have to buy an aftermarket version elsewhere and have it installed elsewhere. Very disappointed that I wasted my money. I could have bought a better part and gotten it installed for a few dollars more than I paid for the part from Ford elsewhere. More
Starter failed. ERIC TOOK CARE OF THE PROBLEM AND HAD THE CAR BACK TO ME THE NEXT DAY, HE ALWAYS TAKES CARE OF BUSINESS, GREAT SERVICE. Would return ERIC TOOK CARE OF THE PROBLEM AND HAD THE CAR BACK TO ME THE NEXT DAY, HE ALWAYS TAKES CARE OF BUSINESS, GREAT SERVICE. Would return More
If all customer representatives were like Erik Buikema As a first time owner of one of Sutton Ford’s vehicles, I am still learning about your policies and procedures. However, Erik Buikema was extremely As a first time owner of one of Sutton Ford’s vehicles, I am still learning about your policies and procedures. However, Erik Buikema was extremely patient and helpful regarding all my inquiries. He is the primary reason I would recommend Sutton Ford’s service center. I have also had pleasant experiences with Melissa LeBran regarding my oil changes. More