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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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February 04, 2019

Oil change The staff was polite, helpful and very quick to attend to me when I got there answered any questions I had even mentioned a recall. More

by amendez_8669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Taloff
February 04, 2019

It was good. No problems. Professional and respectful. I have purchased all my Ford Taurus cars from Sutton. Now I have 2016 Ford Escape. I bring my car for service when need. I have no issues with any em More

by ralnahelliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian Stanford, and others in Quick Lane. Know faces., Brittani Ashley Culpepper, Randy Mohrbach, Cree Lyons, Anita Sutton, Ron Eng
February 02, 2019

service was great work was done as promised. Had no problems with service. Did not like that I had to look for car in parking lot in cold and ice. Most dealers pull car More

by alcantar4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave pleckham
February 02, 2019

I appreciate the great service and attentiveness. Thanks The service was fast , friendly, and excellent repair. I also purchased my car here and would recommend Sutton to anyone . We also received great serv More

by gol1f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Buikema - very good
February 01, 2019

Always the best! Always bring my 2 Fusions to Sutton Ford for all my maintenance. Staff is great! Professional and friendly, always treating me like family. I would ne More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2019

Personalized service Sutton Ford has always given me and my family exemplary service! My Lincoln service advisor Melissa & the quick service team have always exceeded my More

by revllj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Lebran, my Lincoln advisor, The Quick lane service team, christopher whitehead
January 31, 2019

Quality Service The service on my I recieve from sutton has always been top noche. I brought my wife with me to get her to look at and hopeful purchase her new car fr More

by dedirt.morrison
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anita Sutton
January 30, 2019

A1 service I'm always satisfied with Sutton and the exemplary service I receive from my service advisor Melissa, service team member Jamie, the lead cashier Ther More

by Msjackson393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran, Jamie, Theresa
January 28, 2019

Outstanding service and professionalism we We were delighted to find we needed to have a couple of additional essential safety issues handled before the big snow (eg. battery and tires) hammere More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaToyta McDonald, Randy Mohrbach
January 28, 2019

The "A" Team is back! Welcome home, Jillian and Jaime! Service completed way in advance of promised time and I was back on the road expeditiously. Shuttle service was prompt and professional. Well done, Se More

by phoenixis60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian
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