Sutton Ford - Service Center
Matteson, IL
3,259 Reviews of Sutton Ford - Service Center
Melissa at Sutton Ford is very knowledgeable and has exemplary customer service skills!!! She always kept me informed on my trucks status. When visiting the dealership she always knows who I was and is exemplary customer service skills!!! She always kept me informed on my trucks status. When visiting the dealership she always knows who I was and is very courteous. More
Jessica once again has a five star rating. I went to Sutton Ford to have routine maintenance completed and she was very happy to help me get in and out of the service lane inside an hour and a I went to Sutton Ford to have routine maintenance completed and she was very happy to help me get in and out of the service lane inside an hour and a half. Thanks Jessica! More
Honest friendly service. The team at Sutton has serviced our vehicles for years. And now with my new car I trust them to keep it going as well. The team at Sutton has serviced our vehicles for years. And now with my new car I trust them to keep it going as well. More
Excellent service delivered quickly. The Sutton team is friendly and professional. The work is well done. The Sutton team is friendly and professional. The work is well done. More
Was able to find 2 years service warranty on my car. Along with the auto butler. Along with the auto butler. More
Overall great customer service. Oil change was completed correctly. Not satisfied with the mechanic after replacing lug nuts valve stems they were damaged and not replaced. The mech Oil change was completed correctly. Not satisfied with the mechanic after replacing lug nuts valve stems they were damaged and not replaced. The mechanic or the attendee person who was working on the vehicle never explained that the lug nuts were crushed or damaged or missing. Very much displeased with the receiving back of the vehicle. Had repairs done oil change mini no complaints but this time the mechanic dropped the ball. 3/11/23 . More