Sutton Ford - Service Center
Matteson, IL
3,259 Reviews of Sutton Ford - Service Center
Good service, rental car service while truck was in for service. Friendly people, communication was excellent service. Friendly people, communication was excellent More
Over charging customers. And charging me $196 for checking the vehicle out and you still getting the work done that is not right bad experience will never go there again that And charging me $196 for checking the vehicle out and you still getting the work done that is not right bad experience will never go there again that service guy told me the part was $135 went to service to price it it was $84 bad business good luck More
I went to Sutton Ford for a warranty problem which was taken care of to my satisfaction. While there I asked for a tire rotation. I had no problem with the tires prior to this but I received a notice that taken care of to my satisfaction. While there I asked for a tire rotation. I had no problem with the tires prior to this but I received a notice that it was time for a rotation. After the rotation I could hear very loud noise on the pavement and there also was sounds/feels like something rubbing especially when applying brakes. I returned to the dealership for examination and was told the tires were “CHOPPY”. I don’t know yet what that means I do know it is not my brakes and I still have the rubbing. However I was told they would be happy to sell me a set of tires at the cost of a mere $900.00 plus dollars. More
Jillian was very helpful. She was kind to everyone and willing to assist. She also answered my questions. She was kind to everyone and willing to assist. She also answered my questions. More
We always go to Sutton Ford for all our car needs. They are quick, efficient and most importantly, well trusted. They are quick, efficient and most importantly, well trusted. More
Great service employees go the extra mile reason I continue to buy my cars at Sutton ford continue to buy my cars at Sutton ford More
The service I received here was exceptional; it was my first time visiting sutton ford for service and I received 'the works.' I originally came for an oil change but the representative, Jason, told me ab first time visiting sutton ford for service and I received 'the works.' I originally came for an oil change but the representative, Jason, told me about the other services that would be appropriate for my milage. Everyone I spoke to was extremely knowledgeable and I will certainly bring my car to be serviced here again. Best of all, I was able to use my Ford Reward points to pay for my services! More
Sutton Ford has always provided me with great service that is relatively quick and inexpensive. The shuttle service is another benefit for people that don’t want to wait in the lobby while their vehicle that is relatively quick and inexpensive. The shuttle service is another benefit for people that don’t want to wait in the lobby while their vehicle is being serviced. More