Sweis INFINITI of Merrillville

Great Service! I found a vehicle online and set up an appointment to test drive. When I arrived the dealership was extremely busy. Sales rep Craig, was able to get m I found a vehicle online and set up an appointment to test drive. When I arrived the dealership was extremely busy. Sales rep Craig, was able to get me in the vehicle right away even though he was working with another couple. He wasn't pushy and listened to what I was looking for. I ended up purchasing the vehicle I test drove. I had the pleasure of working with sales manager, Jadrian. He was fair, straight and to the point which made the process stress-free. Ray, the finance guy, was super nice and personable. I'll be purchasing my next vehicle from Berman of Infiniti without a doubt! Thank you all so much! This was the best car buying experience I've ever had! Update: Jadrian's remarkable customer service continues to exceed my expectations as he has gone above and beyond to assist me with an issue I'm having with my plates (not the dealership's fault - State of Illinois issue). More

Wonderful Experience Found a car online from this dealer and drove 3 hours to look at it. The sales rep, Steve, was great through the whole process. No pressure, easy to t Found a car online from this dealer and drove 3 hours to look at it. The sales rep, Steve, was great through the whole process. No pressure, easy to talk to, and helped us get an awesome deal. The rest of the staff were very courteous and helpful as well, including the manager, Charles, who made sure any concern we had was taken care of. They have exceeded all of our expectations as a customer. Would highly recommend checking this dealership out if in the market for a vehicle! More

GREAT I Love the team of Charlie The executive General Manager, Jaridan my sales manager and Ray In finance . This was the best experience in buying a car t I Love the team of Charlie The executive General Manager, Jaridan my sales manager and Ray In finance . This was the best experience in buying a car that i have ever had I would recommend Berman's Infinity Of Merrillville in a heart beat!!!!!!!!! I am A BIG BERMAN fan More

Life is Good I usually HATE dealing with car salesmen. But Steve Pickett changed all that. He found what I wanted...a 2016 Rubicon, low miles, and it still smells I usually HATE dealing with car salesmen. But Steve Pickett changed all that. He found what I wanted...a 2016 Rubicon, low miles, and it still smells new!! Steve actually had us laughing (a nice change from the dreaded "I have to talk to my manager" let's -make-a-deal scenario). I would go through him again in a heartbeat! My one and only gripe has nothing to do with Steve. I've had my jeep for over a month, and I'm STILL waiting for my title...a bit frustrating 😟 More

Great experience great customer service Dealt with Larry Cutts excellent customer service. Took us on an awesome test drive so we could experience city and highway driving. Bought a used pic Dealt with Larry Cutts excellent customer service. Took us on an awesome test drive so we could experience city and highway driving. Bought a used pick up truck.Larry was very polite curtious and understanding. He definately went out of his way to accomidate all of our needs. Great salesman and a great dealership. Thanks again Larry and the berman infinity family! More

Honest Conscientious Service Robert Lee and his associates were extremely honest and helpful throughout the entire process. They were able to help reasonably overcome any objectio Robert Lee and his associates were extremely honest and helpful throughout the entire process. They were able to help reasonably overcome any objections that arose. I would recommend them to anyone looking for a vehicle. More

Excellent Service The service and the sales person was excellent. Would highly recommend this company to anyone. Didn't feel rushed. They actually made us feel that The service and the sales person was excellent. Would highly recommend this company to anyone. Didn't feel rushed. They actually made us feel that they cared about our concerns. More

If you want use car by price of new this place for you I call to them on Infinity QX60 2016 on Friday they say car is available and we schedule for next day app. When I come they start flip me from one car I call to them on Infinity QX60 2016 on Friday they say car is available and we schedule for next day app. When I come they start flip me from one car to another, because this car was look like sold. When we agree on the car for $30.000 and they start process paperwork in the end on agreement they put $35000!!!! More

Got a great car in a pinch Gregg Foster was recommended, I was in really good hands! He explained everything and did his best for me in getting my car, thanks Gregg! Gregg Foster was recommended, I was in really good hands! He explained everything and did his best for me in getting my car, thanks Gregg! More