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Swickard Chevrolet Buick GMC Cadillac of Anchorage

Anchorage, AK

4.6
34 Reviews
Call Dealership (907) 279-9641

1300 E 5th Ave

Anchorage, AK

99501

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34 Reviews of Swickard Chevrolet Buick GMC Cadillac of Anchorage

April 14, 2024

Way over charges, 200. 00 hour is totally gouging the customer and parts mark up are to high More

by Jrrry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryanne
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Apr 15, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We are sorry to hear that the price was higher than anticipated. We strive to deliver top-quality service at a fair cost, and it's disappointing to learn that we've left the wrong impression. We will be sure to take your feedback into consideration as we move forward. If there is anything else you'd like to share, please don't hesitate to get in touch. Thank you, Leadership Team - customerexperience@swickard.com

Helpful
April 11, 2024

Scheduling, drop off and service all went very smoothly. Service manager explained everything and answered all my questions. More

by rslbjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Apr 11, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're glad to know that your experience with our service department at Swickard Chevrolet Buick Cadillac & GMC of Anchorage went smoothly! We appreciate the positive feedback and are here for any of your future needs!

Helpful
April 10, 2024

Nathan provided excellent customer service by clearly communicating personnel issue that day I brought my vehicle in and so I expected delays. He also kept me updated throughout the process which was awe More

by sio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Apr 10, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're delighted to know that Nathan and our team at Swickard Chevrolet Buick Cadillac & GMC of Anchorage provided you with excellent service! It's great to see how much you appreciated the clear communication and attention to detail. We look forward to seeing you again in the future!

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April 10, 2024

very helpful and friendly all of the people i dealt with were very nice to to talk to. More

by lesemann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jack, and dont remember the other mans name
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Apr 11, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Thank you for this 5-star review of Swickard Chevrolet Buick Cadillac & GMC of Anchorage! We appreciate your shoutout to our team and hope you have a lovely day!

Helpful
April 06, 2024

Once I began working with Bryan and Carson things went nicely and I appreciated them. More

by Rush441
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Carson Dave
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Apr 08, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Thank you for giving a shout-out to Bryan and Carson! We are thrilled that you had a positive experience at Swickard Chevrolet Buick Cadillac & GMC of Anchorage. Until next time!

Helpful
March 31, 2024

Nice professional team. The staff wasn't the typical "pushy" style that is so common at other dealerships. More

by rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Starr, Jim (finance)
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Apr 01, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're glad to know you had a positive experience with our team at Swickard Chevrolet Buick Cadillac & GMC of Anchorage. We strive for professionalism and appreciate your recognition, Rob, and welcome to the Swickard family!

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March 30, 2024

Super helpful counter staff and my service was done quickly and correctly. I'll definitely bring my car back here if I need dealer service More

by clayton74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall name
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Apr 01, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Clayton, we're glad to know our team at Swickard Chevrolet Buick Cadillac & GMC of Anchorage was able to provide you with prompt and straightforward service. We appreciate your feedback and look forward to assisting you in the future!

Helpful
March 26, 2024

Sabrina was very professional and really enjoyed doing her job. Really showed how she could be trusted and understood the importance of good communication. More

by Amosjeffery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina, Eric
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Mar 26, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're delighted to know that Sabrina's professionalism and communication skills made a positive impact on your experience at Swickard Chevrolet Buick Cadillac & GMC of Anchorage. Thanks for the review!

Helpful
March 21, 2024

Very professional, answered questions, because I was Almost late picking up car, they never rushed me. Be back in a few months More

by mlhjbmail
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Mar 21, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're glad to know you had a positive experience with us at Swickard Chevrolet Buick Cadillac & GMC of Anchorage. We always aim for professionalism and patience, so it's great that we hit the mark! See you in a few months!

Helpful
March 15, 2024

Based on everything that I have experienced over the last month dealing with them, I would not recommend the service department or dealership to anyone. Please, go somewhere else. More

by Gabbyrhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina and Cheri
Report | Print
Mar 20, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Gabby, I'm sorry to read about your experience. We strive for excellence in all areas of our service and it's disappointing to know we fell short during your visit. Your feedback is important as it helps us improve, so if you're open to discussing this further, please reach out at your earliest convenience. Thank you, Leadership Team - customerexperience@swickard.com

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