Swope Toyota

Stellar Professional Service My first time experience with Swope Toyota was stellar! Gary Allen provided A-1 professional service and had every vehicle prepared and ready for insp My first time experience with Swope Toyota was stellar! Gary Allen provided A-1 professional service and had every vehicle prepared and ready for inspection. Gary provided detail information on every car I examined and provided hands on demonstration. Mary in Finance was exceptionally kind, considerate and expedient in reviewing the financials and processing all paperwork. Such a great team! Was a real pleasure to have such great customer service provided. I'll be a repeat customer! More

Repeat Performance We just bought our 3rd automobile from Swope Toyota and as expected, it was a great experience. We are always treated in a professional, yet a "feel l We just bought our 3rd automobile from Swope Toyota and as expected, it was a great experience. We are always treated in a professional, yet a "feel like we've known you for years" manner. It's a pleasure to go into a dealership and not be made to feel like they are doing you the favor. I will continue to recommend other to this family of dealerships. It was a pleasure doing business with them. More

Repeat Customer I've bought not one but two cars from Chuck Mcintyre and would recommend that anyone looking to purchase a new Toyota ask for Chuck!! Tell him Ryan se I've bought not one but two cars from Chuck Mcintyre and would recommend that anyone looking to purchase a new Toyota ask for Chuck!! Tell him Ryan sent you!! More

Happy Highlander Buyer We just bought another SUV through wonderful Sales Manager Jim Sinor and our super excellent Sales Consultant, Gary Allen. Our experience was nothing We just bought another SUV through wonderful Sales Manager Jim Sinor and our super excellent Sales Consultant, Gary Allen. Our experience was nothing short of the best car buying experience of my life; stress less, personable and honest. The General Manager Kathy made us feel at home and the Finance Manager was pressure free as can be. The facilities are being relocated to a state of the art new building across the street, but we enjoyed the clean and easily accessed current location. It's worth the drive from Louisville. These people are not your average sales team. They are friends and neighbors. After searching throughout the country for the best deal on a new Highlander, we found it in our own backyards. No hassle. No pressure. No problems. Go there. You won't be sorry. More

Herman Smith is the best !!!! My daughter bought a 2014 4Runner. Her salesman was Herman Smith. He was the best car salesman I have ever worked with at any dealership. So far Toyot My daughter bought a 2014 4Runner. Her salesman was Herman Smith. He was the best car salesman I have ever worked with at any dealership. So far Toyota continues to treat my daughter well and standing behind the 4Runner that they sold her. I would recommend everyone I know looking for a Toyota to deal directly with Herman Smith. More

Superb service Swope Toyota service department stands behind their work. I had maintenance done on my car a week before I given it to a family member to use, unfortu Swope Toyota service department stands behind their work. I had maintenance done on my car a week before I given it to a family member to use, unfortunately the following week another service issue came up, but the car was outside of Elizabethtown. My family member had no choice but to take the car to the nearest Toyota dealer. The problem was the out of town dealer did not return my phone calls to clarify the situation and the frustrating part; I was two states away. I immediately contacted the service department at Swope Toyota in Elizabethtown, I tried my best to communicate to them what I knew. The employee I spoke with said no problem what's the number I will give them a call to see how we can resolve the situation. Happy to say it was resolved in a proficient and professional manner. I have so much respect for Swope Toyota standing behind putting the customer first. I've never received that type of customer service before, they didn't have to step in but I'm sure glad that they did! Your employer went above and beyond to help me and my family, I will never forget that! He served as a liaison between both dealers and took charge of the situation and built up my confidence that my car will always be maintained by the best SWOPE TOYOTA in Elizabethtown! More

VERY NICE EXPERIENCE MY WIFE AND MYSELF WERE LOOKING FOR A NEW TRUCK AND JEREMY WAS PROFESSIONAL AND VERY HELPFUL.HE WAS KNOWLEDGABLE AND PERSONABLE.VERY NICE GUY.HE STAYE MY WIFE AND MYSELF WERE LOOKING FOR A NEW TRUCK AND JEREMY WAS PROFESSIONAL AND VERY HELPFUL.HE WAS KNOWLEDGABLE AND PERSONABLE.VERY NICE GUY.HE STAYED AND WORKED WITH US EVEN AFTER THEY CLOSED SO WE COULD DRIVE IT HOME.WE BOUGHT A 2014 TOYQTA TUNDRA PLATINUM,WE LOVE IT.BUSINESS MANAGER MARY ELLEN THOMPSON WAS SUPER NICE AND VERY HELPFUL.BUT NOT PUSHY.IT WAS AVERY GOOD EXPERIENCE.IF I HAVE ANY ISSUES I FEEL CONFIDENT THEY WILL HELP ME.I RECOMMEND THEM TO ANYBODY. More

Marshall Weaver stayed late on his day off to help me test drive two different vehicles. On top of this it was a very icy and snowy day and I had my 2 and 4 year old children with me. This requir test drive two different vehicles. On top of this it was a very icy and snowy day and I had my 2 and 4 year old children with me. This required a great deal of patience and kindness from him which I was so impressed by. He was helpful and positive as we wrestled to get the car seats in an out of both vehicles and really asked a lot of helpful questions to help us think about our best option for our family! This really stood out as remarkable because other dealers have acted annoyed and impatient when my children were in tow and as I'm sure many customers will be shopping with their children along, this was a valuable part of our shopping experience. Marshall was able to answer all of our questions about the off-brand (Honda and Volvo) used vehicles we were considering as well as providing very helpful information about similar Toyota vehicles also available to consider. We worked with him off and on for over a month and he always politely checked in and provided updates without being overly persistent. He is a true professional and very knowledgeable and helpful. He really seems to go above and beyond with sincerity and not rushing you at all. I would definitely recommend this dealership to my friends and for sure refer them to Marshall. More