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Tamiami Hyundai

Naples, FL

Overview
Employees
Reviews
Vehicles
4.6
1,654 Reviews
Tamiami Hyundai of Naples, FL – serving Fort Myers, Bonita Springs, and Estero – is a new Hyundai and used car dealership that serves as your one-stop shop for all things automotive. You’ll find a full inventory of new Hyundai models and used vehicles in a variety of makes and models to suit the needs of your lifestyle. Our team of sales professionals stands ready to help you make that decision. Once you’ve made your choice, we help you drive your new ride home as quickly as possible with an on-site Finance Center staffed with industry experts who can help you decide between finance options and lease contracts in order to find you a payment that fits your budget. Founded in 1973 by Arlie Zellers Tamiami Ford built a reputation for outstanding service and sales in Naples and throughout Florida. Our specialty over the years has been pre-owned vehicle sales, no other retailer in Collier County has sold more pre-owned vehicles over the years! In 2008, Tamiami purchased the Hyundai franchise from the O’Brien organization. The Zellers family and our staff are very proud to be associated with these two outstanding franchises. We pledge to continue our devotion to our customers and the Naples community at the Hyundai location.
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6780 Airport Pulling Rd N

Naples, FL

34109

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Showing 1,654 reviews

April 25, 2025

My service appointment at Tamiami Hyundai was a very good experience. My service advisor, Sheila, was very thorough and attentive. More

by kjadair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Howe
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Apr 25, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Sheila provided you with a thorough and attentive service experience at Tamiami Hyundai. Thank you for sharing your positive feedback!

April 25, 2025

A routine service appointment provided swiftly and courteously. I was greeted by a polite attendant upon my early arrival and ushered to the appropriate location for my service visit. More

by JEFFPERRY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Tamiami Hyundai responded

We're delighted to hear that your service appointment at Tamiami Hyundai was handled swiftly and courteously. Our team takes pride in providing a seamless experience, and we're glad you felt well taken care of from start to finish!

April 25, 2025

Sales team is good and makes a lot of commitments. After that, all the work is on the customer. Example, ceramic, detail, fix breaks - we will give you a call next week to have that scheduled… Nope, 2 More

by Rsco211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stefan
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Apr 25, 2025 -

Tamiami Hyundai responded

It's disappointing that your experience post-purchase has declined. We strive for a seamless process, and your feedback is valuable to us. We'd like to address these concerns directly—please reach out at your convenience. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

Apr 26, 2025 -

Rsco211 responded

I find these responses funny: 1. You have my contact information and you could be “pro-active” and contact us . 2. Surprise, our car isn’t done, they didn’t have a chance to “get to it” even though we HAD an appoint at 9AM. At least they said we can keep the loaner OR make another appointment… It’s okay, we will keep the loaner - no intention of coming back to Tamiami… Maybe someone will call US and let US know what they think they can do to address our issues. Somehow, I don’t expect a response Joy, I mean these are auto responses - right? The same exact response on Google and here after all. Yeah - seems like there is real “Care” here other than the sale. Todays Follow up: Linda called at 10:30 to let us know our car was done, great. Get to the dealership and it had spots all over and bird dropping. Looked worse than when we dropped it off. They take it back again to clean it up and we wait… Bring it back and it looks better. Not done yet, get it back and look at it and the Windshield Tint was NOT Done. Who had to point that out - the customer… Another 1/2 hour. So, arrived at 11:15 to pick up a car that was done and at 1:45 was able to leave… Hope you see this Joy. Oh and I failed to mention TIM for the loaner car who told my wife yesterday: “I’ll just get you a ride to Enterprise and you can rent a car from them, I’m not giving you one”. Tim’s lucky I wasn’t there. I wasted my time today so I could be - thanks for the horrible service.

April 24, 2025

They were fast, polite, concerned, knowledgeable, courteous, and professional. I felt my car was in good hands. More

by LK-PIENTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that you felt your car was in good hands with the team at Tamiami Hyundai! Thank you for highlighting our fast and professional service. We appreciate your feedback!

April 24, 2025

No follow up from purchase of pre owned Hyundai. No follow up from previous Genesis purchase. Walk in traffic must be great. Good luck with that strategy. More

by PPOHLMANN47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario Gil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Tamiami Hyundai responded

It's disappointing to hear about the lack of follow-up after your purchases. We strive for attentive customer service and want to ensure your questions and concerns are addressed. Please feel free to reach out directly at your convenience. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

April 24, 2025

Had a new tire replaced because it could not be repaired. Leaks since work was done. Returned to get it checked and replaced. Dealership said nothing could be done since they can’t find a leak. Tire is under More

by SEGRIFFITHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra Quintana
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Tamiami Hyundai responded

I'm sorry to hear about the issue with your tire. It's frustrating when a problem persists, especially under warranty. We want to ensure you're driving safely and would like another opportunity to address this for you. Please reach out at your convenience so we can assist further. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

April 24, 2025

Everyone is always very helpful and efficient every time I bring car in for service. More

by travisgardella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Tamiami Hyundai responded

Efficiency is always our aim at Tamiami Hyundai. Thanks for trusting us with your vehicle's care!

April 24, 2025

Kojack was great. Very professional and so helpful. Guided us through the best options for us and made the car buying process so easy. More

by DAN.WEHRLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip “Kojack” McKown
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Apr 25, 2025 -

Tamiami Hyundai responded

Dan, we're delighted to hear Kojack made your car buying experience smooth and easy at Tamiami Hyundai. Thanks for the shoutout!

April 23, 2025

The dealer didn’t recognize that I have 3 years of free oil changes & charged me& then no one returned my calls. More

by CORINNEPAL42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Fernandez
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Apr 24, 2025 -

Tamiami Hyundai responded

I'm sorry to hear about the confusion with your oil change benefits and lack of follow-up. We strive for clear communication and prompt service, so it's disappointing to learn we fell short here. Please reach out at your convenience so we can address this matter directly. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

April 23, 2025

Evelyn, in service, was AWESOME! Professional, knowledgeable, efficient and very personable. It was a pleasure to work with her. She is truly an asset to Hyundai! More

by terriom223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn was amazing
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Apr 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Evelyn provided such an exceptional experience at Tamiami Hyundai! Our team takes pride in offering professional and personable service, and it's great to know she made a positive impact. Thank you for sharing your feedback with us!

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