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Tamiami Hyundai - Service Center

Naples, FL

4.6
568 Reviews

568 Reviews of Tamiami Hyundai - Service Center

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March 08, 2025

Three calls unreturned for estimated completion. I’m 35 minutes away depending on traffic. Finally got through to Pawel who said he would tell Jorge to call me. That call never came. I finally got More

by edpetykiewicz
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Sierra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Tamiami Hyundai responded

Ed, I'm sorry to hear about the communication issues you experienced. We strive for timely and clear updates, so it's disappointing that we fell short in your case. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

March 08, 2025

Almost 3 hours to get 2nd svc on elantra 2 years old w/6000 +miles. A simple oil change and didn't check tire pressure. We have bought 8 or so cars from this Hyundai dealership, including 2 genesis in More

by DIANASHAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Ruis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Tamiami Hyundai responded

Diana, I'm sorry to hear about your recent service experience. We strive for efficiency and accuracy, so it's concerning that we fell short during your visit. Your loyalty means a lot to us, and I would like the opportunity to address these issues personally. Please feel free to reach out at your convenience so we can make things right for you. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

March 08, 2025

Seems they take in too many vehicles at a time in their service dept. I was told it would be 1 1/2 hrs for a window tint, and another hour to reset Bluelink. I was in there at 9:02 and left at 1:05, with More

by darla.howe
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sawyer Scandore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Midlam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Tamiami Hyundai responded

I'm sorry to hear about the inconvenience you experienced with our service department, Darla. It sounds like we fell short on timing and communication, which is not what we aim for. Please reach out so I can personally assist in resolving this issue and ensure your Bluelink gets reset promptly. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

March 08, 2025

I had two service appointments within 2 weeks of each other, one a recall and the other for maintenance. More

by kthomson54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis Fernandez
Mar 10, 2025 -

Tamiami Hyundai responded

Thank you for choosing Tamiami Hyundai for your service needs! We appreciate your trust in us and are here to help with any future appointments.

March 08, 2025

Great service in fixing a hard problem. Thanks Linda & Josh and the service team... /Steve More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Tamiami Hyundai responded

It means so much to us to see your review! Thanks from Linda, Josh, and the team at Tamiami Hyundai.

March 08, 2025

From the initial check in with Jamie until the notification that the maintenance was completed, I felt that I was taken care of in a timely manner and kept aware of the process. Car wash was unexp More

by BvilleOkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Jamie and the Tamiami Hyundai team provided you with timely service and kept you informed throughout the process. It's great to know that the car wash was a pleasant surprise! Thank you for sharing your experience with us.

March 05, 2025

Jamie was very helpful and informative about my issue. I look forward to having him continue to help me in the future. More

by JIMURICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Tamiami Hyundai responded

Jim, we're delighted to hear that Jamie was able to assist you effectively at Tamiami Hyundai. We look forward to continuing our support for any future needs!

March 04, 2025

Had a wonderful experience with Sheila Howe. She was so helpful and went out of her way to take care of me. More

by MKSPELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Howe
Mar 04, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Sheila provided such a helpful experience at Tamiami Hyundai! Thank you for sharing your positive feedback with us.

March 04, 2025

I scheduled an appointment in a 3 days ahead. Everything was done fast, less then in 2 hours waiting. They have nice lounge area with complementary coffee and tea, good choice of coffee from th More

by vlad1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Tamiami Hyundai responded

Vlad, we're delighted to hear that you enjoyed the amenities and efficient service at Tamiami Hyundai. Thanks for sharing your experience with us!

March 04, 2025

Great Service! Very knowledgeable! Everyone had a Great Attitude. I would recommend this dealership for any service work. Have great day and thank you. More

by randyeddy1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Tamiami Hyundai responded

Thank you for recommending Tamiami Hyundai! We're delighted to hear about your positive experience with our team. Have a great day as well!

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