Back

Tamiami Hyundai - Service Center

Naples, FL

4.6
593 Reviews

593 Reviews of Tamiami Hyundai - Service Center

Sort by
February 16, 2025

Pushes unnecessary replacements, under performance on included items - such as complementary car wash which wasn’t done. Advisors lean on cocky. More

by karenmcdowell4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

Karen, we apologize if our service didn't meet expectations and would appreciate the opportunity to improve. Please contact us directly so we can clear up any confusion about your recent visit. Thank you, Joy Zellers Rautenkranz - Operations Manager - 2394171222

February 16, 2025

I had to wait three hours to get my tail light repaired. As it turns out, they fix the wrong tail light. This dealership takes an amazingly long time and even for an oil change I’ll be there three or four h More

by GREG@SMITHNET1.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

It's disappointing to hear about the long wait times and mix-up with your tail light repair. We strive for efficiency and accuracy, so this feedback is concerning. Please reach out if you'd like us to address these issues further or have any other concerns. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

February 16, 2025

I didn’t have an appointment (during the busiest time of year), and they still fit me in and got my car back to me in under 2 hours! More

by finnekat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richeka "Ricky" Providence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Pereiras
Feb 17, 2025 -

Tamiami Hyundai responded

We're delighted to hear that our team at Tamiami Hyundai was able to accommodate you so efficiently during a busy time. Thank you for sharing your experience, and we're glad we could get your car back quickly!

February 16, 2025

I am most impressed with the excellent service I received from Joshua Gonzales, Service Advisor at Tamiami Hyundai. I needed a new battery and the scheduler with whom I spoke gave me an appointment two month More

by TMTALBOTT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

Thank you for sharing your experience with Joshua at Tamiami Hyundai! We're delighted to hear that he was able to assist you promptly and provide the respectful service you've come to trust. We'll be sure to pass along your kind words, and rest assured, our team is always here for any future needs!

February 16, 2025

My service person (Sheila) was very good. The repairs were done well. My problem with the dealership is the 3.5% charge for using a credit card for payment. My particular bill was over 2k re More

by RECPEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila
Feb 17, 2025 -

Tamiami Hyundai responded

Thank you for sharing your feedback about your recent visit to Tamiami Hyundai. We're glad Sheila provided excellent service and that the repairs were satisfactory. As it is not sustainable for any business to absorb credit card fees, we offer a cash and check discount and have an ATM on-site for our guests' convenience. Your comments are important to us, and we'll be sure to pass them along as we strive for continuous improvement in our customer experience.

February 15, 2025

Tamiami Hyundai in Naples, Florida was the worst car purchase experience ever. I came out of a Tesla model 3 so very Very familiar with electric cars, charging stations, etc… I never had an issue with m More

by Deliver what you preach
Recommend Dealer
No
Employees Worked With
Brian Geary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Remi Mendozzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Zellers
Feb 17, 2025 -

Tamiami Hyundai responded

We have continuously gone around and around with this conversation. At the end of the day, you purchased a Hyundai Ionic, not a Tesla. You were charging the car improperly and you are not willing to admit your fault. I’ve spoken to our office. Your deal has been funded and your plate and refund have been mailed. We are not aware of any issue on our side. This seems to be a reoccurring issue with you making more of something than it really is. Please do not address my staff. If you would like to discuss further, I would love to. Please dial me directly at 239-417-1222 extension 3231. Joy Zellers-Rautenkranz - Operations Manager

Feb 17, 2025 -

Deliver what you preach responded

Blaming the customer isn’t the solution—yes, I know how to charge an electric car. The real issue is that you sold me a vehicle without the proper adapter needed for charging. That’s a problem you and Hyundai need to resolve and take accountability for. To the public: The customer service here is terrible. Joy Zellers is extremely rude, and I strongly recommend taking your business elsewhere. Additionally, I have yet to receive a refund or clear information about my financing, which, according to Remy, was mishandled. Perhaps better communication within your team would prevent situations like this.

February 15, 2025

Linda is the best service rep! Thorough, polite and always with a smile. I won’t deal with anyone else. More

by AFJNAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Linda has made such a positive impression on your visits to Tamiami Hyundai! Thank you for sharing this feedback, and we look forward to serving you again soon.

February 15, 2025

Mr Jorge is outstanding I recommend to change his name to be Mr Hyndai !!! he is genuine gentleman I am very lucky to have him as my adviser !!! More

by Michael Gotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

Michael, we're delighted to hear that Mr. Jorge made such a positive impression during your visit at Tamiami Hyundai! Your recommendation means a lot to us and we'll be sure to share your kind words with him.

February 15, 2025

Linda Midlam was very helpful for my repair of the automatic wiper rain sensor. Thank you Linda. More

by MANAGER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

Thank you for taking the time to review Tamiami Hyundai! We'll pass your feedback along to Linda.

February 15, 2025

Linda Midlam has been an excellent service provider over my 4 years at Tamiami Hhyundai. More

by BMELARAGNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd who retired was excellent.
Feb 17, 2025 -

Tamiami Hyundai responded

Thank you for leaving Tamiami Hyundai a five-star review! We are happy to hear that Linda has continued to provide excellent service.

...
26
...