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Tasca Automotive Group - Service Center

Cranston, RI

4.5
2,071 Reviews

2,071 Reviews of Tasca Automotive Group - Service Center

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June 07, 2024

Sean in the service department is the best. I only come to the dealership now because he is so through and helpful! The service department is amazing always a positive experience. More

by ericka.d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hayward
Jun 07, 2024 -

Tasca Automotive Group responded

Ericka, we are very happy to hear that Sean provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2024

took my corvette in for service. my service advisor was great. he responded to every inquiry i made very quickly More

by Gkass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
robert Rycraft
Jun 04, 2024 -

Tasca Automotive Group responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tasca Automotive Group.

April 08, 2024

Tasca Volvo service department ailed to diagnose the source of a strong gas smell in my car after two visits to them The problem was easily found at a non dealer service provider but I was unable to g More

by mhubbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Promades
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jordan
Apr 09, 2024 -

Tasca Automotive Group responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 26, 2024

Slow, ordered important part, 3 days to ship and 10 days later still no delivery yet never again will I order anything from them never again will I use this company More

by birdieherde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jan 29, 2024 -

Tasca Automotive Group responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 10, 2023

Absolutely horrific customer service. Scheduled a maintenance appointment in July for 2 days in October. 2 simple questions that I wanted addressed. Was told when I booked, and again More

by dpocpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
Oct 11, 2023 -

Tasca Automotive Group responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. The Tasca Automotive Group Team

August 29, 2023

Subject: refund: Ed Nardolillo was very helpful as Ford Motor Company was giving both of us the run around with The Customer Satisfaction Program pertain More

by patricia3129patricia@aol.com
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Nardolillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

patricia3129patricia@aol.com responded

All set

Aug 30, 2023 -

Tasca Automotive Group responded

Hi Patricia, I tried emailing you about your concern. Please contact me directly so that I can continue to look into your concern and we can work towards moving forward in a positive direction. Sincerely, Ed Nardolillo enardolillo@tasca.com

Sep 12, 2023 -

patricia3129patricia@aol.com responded

Thank you :)

Sep 13, 2023 -

Tasca Automotive Group responded

Thank you for this amazing review! Sincerely, the Tasca Automotive Group Team

July 10, 2023

The service department is reliable; pricey, but reliable. I need to get used to that. The experience was good. I have taken my car here for service multiple times and the car always runs great afterwards. St More

by Likethis1973
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Edward Nardolillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Dias
Jul 11, 2023 -

Tasca Automotive Group responded

Thanks for sharing about your experience with Tasca Automotive Group. We appreciate your business and hope to see you again soon!

May 09, 2023

Thank you to Natalia Rafalik in the Service Department at Tasca/Stasek Chevrolet in Wheeling, IL for her assistance in the service of our Z06. More

by gweckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia Rafalik
May 10, 2023 -

Tasca Automotive Group responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 25, 2023

They damaged my car in their lot when my vehicle was in for service at their Volvo shop on Pontiac Ave in Cranston. Then made me pay half the cost of body work to get car back. They would not play back the More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
One of the Tasca's
Feb 27, 2023 -

Tasca Automotive Group responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 01, 2023 -

Jack responded

Sure, how would you like to respond ? This happened a long time ago, but it was never resolved. A resolution would be a refund of what I had to pay for body work. You should have a record of this. My name is John Inger. My email is jackflash3935@gmail.com

February 08, 2023

Craig goes out of his way as does Ford to satisfy customers. He is an asset to Tasca Ford. Thank you again Eric More

by Pathusseyharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Defalco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Tasca Automotive Group responded

Pat, It's great to hear that Eric was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tasca Automotive Group!

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