Tasca Chrysler Dodge Jeep Ram of White Plains

I brought my 2013 Jeep in to Tasca on Dec 13th to look at the air suspension and replace the engine mounts. After being told it was repaired, I picked up the Jeep on Dec 20th and drove about 3 miles to my ho the air suspension and replace the engine mounts. After being told it was repaired, I picked up the Jeep on Dec 20th and drove about 3 miles to my house. The next morning, while transporting my parents to a hospital in the Bronx, I felt a massive vibration and thumping. All the lug nuts on both front wheels were loose. Very loose. I tightened and torqued them correctly myself. The next morning, the Jeep was sitting on the front tires - Airbags! What a surprise! And the "service air suspension immediately" light was on - had never happened before. Took the Jeep back on Dec 23. Was now being told that both front air bags were leaking, and that the air lines "were blown". I know that the service tech screwed up. After 3 weeks of being told "the parts are being shipped", I was told I had best order the parts myself, which I did. I brought them the part (RF airbag) and they installed it. The day before I picked up the Jeep on Jan 31, I was told that the part I supplied had a leak and the Jeep was once again sitting on the front tires. I picked up the car and ordered a replacement RF airbag. I took the Jeep home, and have had tons of engine lights, which I am dealing with myself. There has been no leak in my airbags. I spent $7,816 with this dealership, and have never been more angry and disappointed at anyone in my Jeep life. The level of incompetence, negligence, and dishonesty is appalling. Avoid this place at all costs - they are crooks. More

It has always been a pleasure dealing with folks at this dealership. I went over to them from another dealership, who shall remain nameless, and what a difference. At that time, they were at the old loca dealership. I went over to them from another dealership, who shall remain nameless, and what a difference. At that time, they were at the old location on Westchester Avenue. Chris Conticchio is my go-to guy in service. He always explains what is going to be done to the vehicle, the pros and cons of doing or not doing it, and the cost. I have always felt that i could make an informed decision. Thanks Chris keep up the good work. Like anything I purchase the key, and to build loyalty is dependent on the Service. Good Service makes repeat customers. That is what people like Chris do. More

3 months to fix jeep . One visit out of four it’s my opinion they didn’t work on it the 7 days they had it. Finally all fixed . One visit out of four it’s my opinion they didn’t work on it the 7 days they had it. Finally all fixed . More

Had work done on my Jeep Grand Cherokee 2017 engine. They claimed i needed maintenance on other items In my vehicle..with (40,000). They charged me $300 for an Alignment.. then when I asked for the prin They claimed i needed maintenance on other items In my vehicle..with (40,000). They charged me $300 for an Alignment.. then when I asked for the print out and receipt they said “ we can’t get it out of the system” .. in a brand new dealership the system wasn’t able to print out a receipt… they also didn’t know that my tires have less then 4,000 miles on them and just had an alignment.. had my family and myself waiting for manger to “find” the receipt for the repair… clearly never happened and they decided to take it off the bill.. makes me think what other maintenance work that was done… was even completed or just said it was and charged.. if they did it to me imagine the hundreds of people they don’t need the extra stuff done to the vehicle and they just charge for it.. also the parts for my services being done… from mopar.. was 2-4x higher from the dealership.. and MSRP.. Horrible experience. Never again. More

Definitely worth the trip for us. Great new facility. Well presented and friendly employees. Chris in service was great, from first phone call (our truck was towed to facility), throu Great new facility. Well presented and friendly employees. Chris in service was great, from first phone call (our truck was towed to facility), through evaluation, service, double checking, and explanation of all parts and work. A slight obstacle in payment easily resolved. Already have decided to travel the extra distance for future work and routine maintenance. More