Tasca Ford Seekonk

Unseen was Almost tempted to honk the horn of a car to get someone’s attention, was going to buy a car today, had cash in hand, but apparently my wheelchair was Almost tempted to honk the horn of a car to get someone’s attention, was going to buy a car today, had cash in hand, but apparently my wheelchair made me invisible to salespeople More

Buyer Beware!!! As they say...Buyer Beware! File one part of this story under shameful and the other under amazing! My college student son called and said that his ba As they say...Buyer Beware! File one part of this story under shameful and the other under amazing! My college student son called and said that his battery light had come on in his car. My Husband told him to get it checked at the closest Ford dealership to school. He brought the car to TASCA Ford in Seekonk on Monday 4/16. After a couple of hours, they came out and said that his battery and alternator were both shot and needed to be replaced and handed him an estimate for $1095.77. He thought that seemed very high so called his Dad who agreed. We called around to a couple of places who said that seemed very high. We then called the dealership where we bought the vehicle, who priced it out and said it would be more like $570 to fix it all...almost half. My husband went to TASCA (as they would not give my son back his keys claiming the car was unsafe) and told them we would have AAA tow the car to another place. They then asked for the estimate back (not knowing that Adam had taken a picture of it). It gets better... The car was towed to the other Ford dealership where the tech there said he wanted to do a diagnostic himself. Even sent us an amazing little video showing what he did. Turns out the battery failed when tested, but the alternator did not. Tested the wires to the alternator and they were fine also. Keeps tracing the issue and low and behold it turns out the wire connected to the sensor which sends the signal to the PCM to let it know the battery is charging was broken so the connector needed to be replaced, a $25 part, not an alternator! My $1095.77 bill went to $362.57. I'm still trying to decide if the TASCA crew is incredibly incompetent or incredibly dishonest or both. How many more vehicles have they "mis-diagnosed" for hundreds of dollars more than they repair should have cost? How many more customers have they taken advantage of?? The GM is supposed to get back to me with an explanation...as of today, 4/20, I have yet to hear back from the GM Matt. More

Excellent staff!! Quick service, polite staff, and great waiting area! George is pleasant and great to deal with! I feel better now that the recall situation has been t Quick service, polite staff, and great waiting area! George is pleasant and great to deal with! I feel better now that the recall situation has been taken care of. Thank you. More

recall I had a recall on my 2017 ford fusion to replace bolts in steering wheel I had appointment at 930 am was taken quickly and was done in less than hou I had a recall on my 2017 ford fusion to replace bolts in steering wheel I had appointment at 930 am was taken quickly and was done in less than hour excellent service More

Pleasant to work with. Jeff went above and beyond to make sure that we were happy. There were quite a few snags hit a long the way, it was nice to know that Jeff stayed wit Jeff went above and beyond to make sure that we were happy. There were quite a few snags hit a long the way, it was nice to know that Jeff stayed with us beyond the purchase of the car and made sure that we were completely satisfied, regardless of how long it took. More

QuickLane I walked in spoke with Andy Anderson told him I had no appointment he said no problem, got me right in. Andy Anderson was VERY professional I would hi I walked in spoke with Andy Anderson told him I had no appointment he said no problem, got me right in. Andy Anderson was VERY professional I would highly recommend Andy and the Quicklane More

2017 Camaro SS Very nice people, especially Ben P Fasano. He helped us through the buying process. I also found out news about the original Ford Shelbys. Ben was a r Very nice people, especially Ben P Fasano. He helped us through the buying process. I also found out news about the original Ford Shelbys. Ben was a real nice guy. More

A+ Service I brought my Explorer into the Seekonk Quick Lane service for an oil change and brake repairs. As always, the service was stellar! Charlie was friend I brought my Explorer into the Seekonk Quick Lane service for an oil change and brake repairs. As always, the service was stellar! Charlie was friendly, efficient, and even charged my phone for me while I waited. Keep up the great work Tasca! More

poor customer service! i bought a used 2015 Tahoe, gary conners told me how it went through a 150 something point safety check, so I drove it and bought it. and upon takin i bought a used 2015 Tahoe, gary conners told me how it went through a 150 something point safety check, so I drove it and bought it. and upon taking delivery of it, there wasn't a 2nd key fob, so gary said we will get you a new one I was told, the oil wasn't changed and the rear license plate light was out and two scratches that could be buffed out and were not! well he said bring it in on Monday and we will take care of everything!! I promise!! Monday came I got a ride from a coworker and gary said he had good news and bad news. well the key guy never made it in that day so you will have to come back! but everything else was don!!. this time the oil was changed. but the license plate light was still out and the two scratches were not touched! being frustrated I will just fix it myself. xxxx I only paid $41,500..no big deal to them. they got the deal done. SO WHO'S NEXT ?? More

work done I been going to Tasca for years never had a bad experience. I remember a story at the original dealership , i went with my uncle to buy a ford station I been going to Tasca for years never had a bad experience. I remember a story at the original dealership , i went with my uncle to buy a ford station wagon a country squire, filling out the sales paper the salesman ask my uncle when he was born , he said 1896 and the salesman couldn't believe it. More