Tasca Ford of Cranston

I recently leased a ford escape from Tasca. This is our 5th lease with them. Andrew was extremely helpful and patience. I would recommend him to my friends and family. This is our 5th lease with them. Andrew was extremely helpful and patience. I would recommend him to my friends and family. More

I brought my vehicle in for loss of antifreeze and vehicle recall. Dropped the vehicle on a Thursday, was not offered a loner car. My truck sat at the dealership until Monday. On Monday I called the d vehicle recall. Dropped the vehicle on a Thursday, was not offered a loner car. My truck sat at the dealership until Monday. On Monday I called the dealer 3 times and left messages each time for the service advisor. Also one message for the service manager. I did not receive any response from either. I went to the dealership on Monday afternoon and spoke with the service advisor who stated he did not receive any messages from me. I asked to see the service manger and was told he was busy. I than asked the status of my vehicle. I was told they could not find the reason I was losing coolant and could not do the recall because they did not have the part. I never received a phone call telling me my truck was ready to be picked up. They also had made the appointment for the recall and they did not have the part in stock to do this when the appointment was made. This is not the first time this has happened to me at this dealership. Upon doing research I found this engine on my truck is know to leak coolant into the cylinders. More

Overall a great experience with service consultants dedicated to customer service and providing timely updates on work performed and estimated completion dates. Tasca resolved an issue with our vehicle dedicated to customer service and providing timely updates on work performed and estimated completion dates. Tasca resolved an issue with our vehicle and went out of their way to accommodate us in getting the car back. Service performed was excellent and drives like new. More

Had a service recall on my RV Shane in the truck department service center above and beyond to make sure all the work was performed. Smoothly always kept in touch. Make sure he explained everything. department service center above and beyond to make sure all the work was performed. Smoothly always kept in touch. Make sure he explained everything. He’s an exceptional employee. He could tell. He loves his job quality of service I received for second to none. Thank you again Shane. Awesome job buddy. More

Overall the techs do great work but the people running the desk are lost. They cold called me for an oil change. I had other service needs and the representative got frustrated I didn’t want the oil chang the desk are lost. They cold called me for an oil change. I had other service needs and the representative got frustrated I didn’t want the oil change because I just had one elsewhere. After the courtesy check they recommended another $4,000 in repairs. I agreed to half of it. After accepting the quote they didn’t have the parts for new TPMS modules or a 4 year old recall. Then they requoted part of the job stating they forgot to include parts. More

Very attentive! Fast service, good price, I recommend them 100%!!!!!!!!! If you need a new vehicle, they are your best option! Fast service, good price, I recommend them 100%!!!!!!!!! If you need a new vehicle, they are your best option! More

Had my vehicle serviced april 22. Everyone was great. Carleen,my service adviser took extra time to answer all my questions. The work was done perfectly. Everyone was great. Carleen,my service adviser took extra time to answer all my questions. The work was done perfectly. More

I am never disappointed with Quicklane service, from start to finish. Customer service is polite, accommodating, professional and with a smile. Technicians never perform a service without my approval fi start to finish. Customer service is polite, accommodating, professional and with a smile. Technicians never perform a service without my approval first and everything is perfectly done. More

Have been dealing with Tasca for over 10 years. Always friendly service. Coffee is a plus while waiting for your vehicle Always friendly service. Coffee is a plus while waiting for your vehicle More

Service department is awesome. They go the extra mile to make sure my issues are resolved to my satisfaction, even if it means we all learn a little something in the process. New c They go the extra mile to make sure my issues are resolved to my satisfaction, even if it means we all learn a little something in the process. New cars have soooo many features and pieces and technology that even the Ford manual wasn’t accurate. So I am thankful for the service team here because they care. Truly care. More