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Taylor Chrysler Dodge Jeep Ram
Bourbonnais, IL
5,692 Reviews
At Taylor Chrysler Dodge Jeep Ram, we sell new Chrysler, Dodge, Jeep and Ram vehicles. We also sell hundreds of used cars of all makes and models. We are centrally located at the interchange of I-57 and Route 50 in Bourbonnais, Illinois.
At our conveniently located Chrysler Dodge Jeep Ram dealership, we are committed to customer service and satisfaction and offer an exceptional selection of new and used vehicles at our state-of-the-art facility.
Experience our dealership in person and meet our friendly sales team who can assist you in finding the perfect car for your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,692 reviews
December 11, 2016
Got what I wanted I bought a used Jeep Patriot here. It was time to down size from our Dodge Grand Caravan that served us well for many years. My wife and I are very sa I bought a used Jeep Patriot here. It was time to down size from our Dodge Grand Caravan that served us well for many years. My wife and I are very satisfied, we got the price we wanted and like the Jeep so far. I would recommend dealing with Shawn and Scott. More
by L Martinez
Employees Worked With
Scott Clausing, Shawn Platz
December 11, 2016
Easy purchase of new car Helped us buy a new Dodge Journey. Our last time buying a car was not very good. This was very easy and Shawn the salesman explained everything so we Helped us buy a new Dodge Journey. Our last time buying a car was not very good. This was very easy and Shawn the salesman explained everything so we understand. More
by L Martinez
Employees Worked With
Shawn Platz
December 10, 2016
Needed vehicle quickly; they had exactly what we wanted. Our van was over 5 years old and 165,000 miles; the transmission decided to quit. To replace the transmission was not feasible. (Service reviewed our Our van was over 5 years old and 165,000 miles; the transmission decided to quit. To replace the transmission was not feasible. (Service reviewed our old van and informed us of our options) Kevin asked what we were looking for and came up with 3 vehicles in stock. Two weren't the right color, the third was exactly what we were looking for. Kevin and Ray have worked with us before and we agreed on the price and purchase method easily; both were very informative and helpful. Drove home the new van today. More
by Bob + Linda
Employees Worked With
Dan in Service, Kevin Emling, Ray Marko
December 07, 2016
New Grand Cherokee Today I picked up my new grand Cherokee. It was very easy working with the team to get my vehicle. Bryan started the process and was good at listeni Today I picked up my new grand Cherokee. It was very easy working with the team to get my vehicle. Bryan started the process and was good at listening to our needs. Ray finished the deal off and helped me to get on my way. I was very happy with the service and the entire Taylor team. More
by Nick
Employees Worked With
Ray Marko, Bryan Davis, Jamie Sykes
December 06, 2016
Not true to their word ! Looked at a vehicle and found a issue and called it to the salesman attention. It was the passengers side door lock. The lock does not open with Looked at a vehicle and found a issue and called it to the salesman attention. It was the passengers side door lock. The lock does not open with the key fob. He had said he would check into it. I trusted him and purchased the vehicle come to find out the lock still doesn't work. I have called the salesman several times and have gotten nothing but a run around. I won't patronize this facility nor will I recommend it to any one. I do believe the lock should have been repaired. It seems like they only care about the customer until they receive your check. I have never dealt with a car dealer that wasn't true to their word. More
by Rich F
Employees Worked With
Aaron Hendershot, Patrick Jones
December 06, 2016
Great Customer Service I have great rapport with Taylor, and this experience is no exception. We had a vehicle in mind, but chose something better. Very pleased overall. I have great rapport with Taylor, and this experience is no exception. We had a vehicle in mind, but chose something better. Very pleased overall. More
by Rebecca Wilson
Employees Worked With
Ray Marko, Jim Crosswell, Jamie Sykes
December 02, 2016
It was a pleasure working with them. I went in looking for a straight shooter and Sergio was there to give me the most honest and genuine service. He was easy to work with and very unders I went in looking for a straight shooter and Sergio was there to give me the most honest and genuine service. He was easy to work with and very understanding and I hope to keep doing business with him in the future. More
by Hiserb
Employees Worked With
Sergio Garcia II
December 01, 2016
Awesome service Thanks to Randy for helping me on a day when Kevin, our usual sales man, was off. Thanks to Ed for answering all our questions, Bryan was a lot of h Thanks to Randy for helping me on a day when Kevin, our usual sales man, was off. Thanks to Ed for answering all our questions, Bryan was a lot of help too. I love my new Durango! More
by julieandadam
Employees Worked With
Randy Ayers, Kevin Emling, Bryan Davis, Ed Maisonneuve
November 30, 2016
Randy Ayers - Nov 2016 Randy goes the extra mile to help his customers find the right car. He is very patient and not the typical "pushy" salesman. He puts his customer's po Randy goes the extra mile to help his customers find the right car. He is very patient and not the typical "pushy" salesman. He puts his customer's pocket before his on trying to make a sale. Randy is very understanding and works well with his customers. I will be getting all future cars through Randy. More
by Troy Mc16
Employees Worked With
Randy Ayers
November 30, 2016
Great service I've been to other dealerships were you could tell all the sales people cared about was getting your money. Randy at Taylor Dodge actually cares more I've been to other dealerships were you could tell all the sales people cared about was getting your money. Randy at Taylor Dodge actually cares more about getting you the best deal possible and finding what vehicle works best for you and your budget. I bought a 2016 Dodge ram 1500 on 11-25-16 And I couldn't be happier. Randy even informed us that because of my wife's work we received a great discount on the truck. Couldn't be happier with the service from top to bottom. More
by Adambisping88
Employees Worked With
Randy Ayers, Jamie Sykes
