
Taylor Chrysler Dodge Jeep Ram
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Danny Christian Amazing customer service. Very knowledgeable of the RAM recall program after an unpleasant experience at another local RAM dealer. Chad did a great Amazing customer service. Very knowledgeable of the RAM recall program after an unpleasant experience at another local RAM dealer. Chad did a great job to get where I needed in order to purchase the truck financially also. More
Outstanding customer service!!!!! As always we are extremely happy with Taylor Dodge and their team. Randy Ayers took care of us and he couldn't have been nicer while helping us get a As always we are extremely happy with Taylor Dodge and their team. Randy Ayers took care of us and he couldn't have been nicer while helping us get a great deal on a caravan. We are life long customers of Taylor Dodge and will continue to be. Thank you Randy and all of the Taylor Dodge family for helping our little family! Sincere Regards, The Morris Family More
Amazing Service Dept. Taylor Chrysler Dodge has an amazing service department. They go above and beyond to make sure the customer gets the service they deserve. They take Taylor Chrysler Dodge has an amazing service department. They go above and beyond to make sure the customer gets the service they deserve. They take the time to explain everything to the customer. I feel like everyone in the service department is a friend that services our vehicles the way they would want theirs taken care of. I have complete confidence in the service department! Mike & Kathy M. More
Got my rubicon! After going to 3 dealerships who could give me this great explanation on how their policy is no hassle sales and salespeople don't get paid commission After going to 3 dealerships who could give me this great explanation on how their policy is no hassle sales and salespeople don't get paid commission, I finally met Chad who is passionate and knowledgeable about JEEPS. Just FYI, I didn't go out looking for a jeep to be told about your policy's. I went out looking for a new jeep to buy. Chad was able to go through the jeep they had in stock with great knowledge. He showed me how the front 2 pieces of the 3 piece hardtop came off. I was even able to assist and verify that this is something I could do on my own. He explained the different capabilities of the rubicon and let me be hands on with the buttons and removal of items within the jeep. At the end, I could definitely appreciate the price tag because I understood the quality of the jeep. My only criticism..... Sorry but I gave you the VIN number and information on the jeep that I liked. You got it for me which was great. But, lesson to myself as well, I wish you could have looked up the features of the jeep with the VIN number and compared it to the jeep you showed me. Then..informed me how my jeep was different then the one you showed me that night. I did explain to you my frustration with the lack of knowledge from the other dealership. ??So I was not clear on my jeeps internal features prior to you getting it. I know you said "well this is the jeep you wanted" , yes true and still is but felt a little side swiped that when the jeep came some of the features you talked about were not on my jeep. That feeling could have easily been avoided had you just looked at the features of the jeep I requested and informed me how not all rubicons have certain features. I would have still purchased it. And I did purchase it! Sorry to criticize a little. But I know you saw hesitation on my purchase day. Still you were more knowledgeable and passionate than any other person I talked to. Thanks for that! More
Changed my mind about how buying a car can be I have extreme car dealership phobia and am nearly paralyzed in the shopping experience. But my internet sales person and then Joe Clark really worke I have extreme car dealership phobia and am nearly paralyzed in the shopping experience. But my internet sales person and then Joe Clark really worked hard to make me feel comfortable and work within the unique parameters I had. They were committed to helping me change my understanding of how the car experience can be. They did amazing. From the way they priced the car, rated my trade in, and did the final paperwork, it was a fantastic experience. More
All Jeeps in the Driveway We had a great experience with Ray and at Taylor. He got us what we were looking for and as always made us feel more like family than just another cu We had a great experience with Ray and at Taylor. He got us what we were looking for and as always made us feel more like family than just another customers. We purchased a Jeep Compass this time. A little over a month ago we got a Jeep Wrangler. We have been pleased with the service that we receive from everyone at Taylor. We have sent our kids over to Ray as well, in total we have purchased 7 vehicles, 3 of those are Jeeps to add to the one Jeep we have at home already. We will continue to go to Ray for all of our car buying needs. It is nice to go to a relaxed friendly setting, especially because it is not a quick process. Thank you all for another great experience! More
2015 Durango After visiting our third Dodge dealship the people at Taylor were very professional and knew there product. Chads knowledge about the Durango was very After visiting our third Dodge dealship the people at Taylor were very professional and knew there product. Chads knowledge about the Durango was very helpful to my wife and I. Car and SUVs have many options that you may or may not need and Chad helped us walk through all options that we were interested in. We received a good deal for our trade in and a great price on our new Durango. We also traveled over an hour to buy a car from this dealership. It was worth it. More
Excellent as usual This is my 3rd vehicle I've purchased from this dealership. Normally I work with Chad or Jim and the both of them are phenomenal in terms of their cus This is my 3rd vehicle I've purchased from this dealership. Normally I work with Chad or Jim and the both of them are phenomenal in terms of their customer-centric approach. This vehicle I purchased from Chad who was awesome as always and got me in and out and record time. I wouldn't to any other dealership, even for my service, unless I have to; However, that has never happened. More
Excellent sales department. Was not pushy at all when trying to decide on a vehicle. Very friendly and very professional. Would recommend to anyone who is look sales department. Was not pushy at all when trying to decide on a vehicle. Very friendly and very professional. Would recommend to anyone who is looking for a different vehicle. More
Amazing Experience 2016 Cherokee I can't thank the team at Taylor Dodge enough! From start to finish it was an amazing experience! Ray, Bryan, and Ed made this a truly painless and I can't thank the team at Taylor Dodge enough! From start to finish it was an amazing experience! Ray, Bryan, and Ed made this a truly painless and fun trip! I have now purchased 3 vehicles here and each time is better than the last. Very family friendly, my 9yr old daughter got to be a part of the new car buying experience with me and she loved it! Once again thank you all for everything that you do and for staying late for us. We appreciate you greatly!!! More