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Taylor Ford

Taylor, MI

4.8
2,090 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 2,090 reviews

April 15, 2013

The sales process at this dealership is exceptionally great. The sales person, Andrew Loutitt is extremely customer oriented and does his best to satisfy the customer's desire to get a great product at More

by pnorkevi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2013 -

Taylor Ford responded

Thank you sharing the exceptional visit to Taylor Ford with Andrew Louttit. If you find you have any questions please feel free to contact Andrew.

March 29, 2013

John was very responsive when I contacted him by phone and email. He was very polite, friendly and courteous. He never tried to push me into getting a vehicle. He listened to what I wanted and worked ve More

by duppus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kovach
Apr 10, 2013 -

Taylor Ford responded

Thank you for recommending John to your friends and family. Taylor Ford takes great pride in our customer service.

Apr 16, 2013 -

Taylor Ford responded

Thank you for the high recommendation for John Kovach. He searches till he finds the perfect vehicle.

March 29, 2013

I would not recommend Taylor Ford service department. My father recently went in to have his truck looked at. He purchased it from taylor ford and it was still under warranty. He had some problems with the More

by Katyolsen5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Center
Mar 29, 2013 -

Taylor Ford responded

We are very concerned with your fathers experience. I would like the opportunity talk to you or your father and learn more. I am glad that you took the time to let us know. Your review is also forwarded to the Owner and Management of both departments. Taylor Ford takes pride in putting our customer’s first! Mandy Friday Customer Relations 313-216-1607 mandyf@shoptaylorford.com

Apr 16, 2013 -

Taylor Ford responded

Thank you for making us aware of your father's visit. He's in contact with our Customer Relations Manager Mandy Friday and we have resolved the issue with him.

March 26, 2013

When we went to Taylor Ford, Scott met us at the door no pressure to buy, Scott made it very easy to purchase the truck, More

by 1aerdna2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013 -

Taylor Ford responded

Thank you for allowing Taylor Ford to be your Ford Store.

March 26, 2013

Jim Baker went above and beyond for us and we would definately recommend him and taylor ford. He worked many hours presenting us with different cars and trucks so we could make a decision. More

by ameliader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Barker
Apr 10, 2013 -

Taylor Ford responded

Thank you for your review. Were here for you no matter how much time you need. Stop by and see Jim anytime.

March 23, 2013

Everyone was happy to help me buy a new ford , they made it easy and were fast and polite,especially my salesman John Mann.Less than 24 hours I owned a new ford focus SE. thanks. More

by baker1man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013 -

Taylor Ford responded

The Focus is a great car. Thank you for your business.

March 16, 2013

The staff at Taylor Ford always goes above and beyond what I've seen at other dealerships. When I shop there I feel as though they really value my business and want me to be happy as a customer, which ca More

by 1379happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013 -

Taylor Ford responded

Taylor Ford is happy to have as a lifetime customer. Please feel free to contact if we can help you with any of your service needs.

March 13, 2013

Taylor Ford is a great dealership to do business with and so is my salesman Don Moon. No hassles, no long waiting just go in and drive out with a new car of your choice. They take care of everything, this is More

by maltese500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2013 -

Taylor Ford responded

Don Moon is one of our top Sales Team Members - Thanks to customers like you. We appreciate you taking time to share your visit with us.

February 11, 2013

We couldn't be more pleased with the excellent service we received with the Lease of the Fusion. Not only did Jimmy bring the car out to us, he spent more then an hour going over the functions and More

by cdryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Shamo , Jim Barker
Feb 15, 2013 -

Taylor Ford responded

We will go the extra mile for our customers. Thank you for taking time to tell us about your excellent service from Jimmy.

February 07, 2013

This is the second vehicle we have purchased John Mann through Taylor Ford in less than a year. John is very professional, knowledgeable, and courteous; he made our buying experience a very pleasurable on More

by madhousellc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2013 -

Taylor Ford responded

Thank you for your review. We appreciate your continued business.

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