Taylor Ford of Manteno

If I could give zero stars, I would. Avoid this dealership at all costs! I was having a pleasant experience until I mentioned that I wanted to look at one more truck down the road before Avoid this dealership at all costs! I was having a pleasant experience until I mentioned that I wanted to look at one more truck down the road before making a decision. This is when Nick interrupted and became irate at the fact that I was not buying immediately. He proceeded to rip the quote out of my hands, call me ignorant and follow me to my car. Mind you, I am a 5’ woman so I felt threatened for my own safety. If you care about your wife or children, do not come here, for their own safety. More

Easiest experience I have had with purchasing a car. Wonderful people to work with; will return for another vehicle. Wonderful people to work with; will return for another vehicle. More

They were very professional and cordial with our recent visit. They didn’t find the problem, but nobody else has either. The 2016 Edge is completely dead after sitting in the garage for a couple of days. A visit. They didn’t find the problem, but nobody else has either. The 2016 Edge is completely dead after sitting in the garage for a couple of days. After jumping the car and running it for 20 minutes, the next morning it was dead again. We aren’t sure if we will purchase another Ford product in the near future. The car is unreliable. More

was able to get my car in the next day and have it fixed within a few hours within a few hours More

Low pressure. Delivered on promises. Easy to work with. I would recommend them to friends. Delivered on promises. Easy to work with. I would recommend them to friends. More

I dealt with Caitlin over the phone. She was very easy to understand. Everything she said she was going to do she did. I would recommend Taylor Ford to anyone. PS We were very happy wi She was very easy to understand. Everything she said she was going to do she did. I would recommend Taylor Ford to anyone. PS We were very happy with the truck delivery. Thank you!! More

I can’t say enough good about Caitlyn our sales woman! I called several days before our visit to put a hold on a truck for my son for his 18th birthday! He had been watching this truck for a few weeks. So I called several days before our visit to put a hold on a truck for my son for his 18th birthday! He had been watching this truck for a few weeks. So I tried to surprise him but he figured it out. She never hesitated at all knowing it would be over a week before we could get there. We confirmed day of and she had it out cleaned and ready to go! She even played a little trick on him. He was so happy with the truck and the overall experience! 11/10 recommend Caitlyn at Taylor Ford of Manteno! We even had a little incident at the dealership but they went above and beyond to fix the mishap and EVERYONE was absolutely fantastic! Thank you Caitlyn! More

Great service and knowledgable people to deal with. No hassle when questioning the issue and reasonably priced No hassle when questioning the issue and reasonably priced More

Great service 2 time around buying a car I love it i would recommend to all would recommend to all More

Jim and Nick at Taylor Ford of Manteno were excellent to work with. This transaction was 7 months in the making due to a recall on the truck from Ford and the inability to sell the truck before the recall work with. This transaction was 7 months in the making due to a recall on the truck from Ford and the inability to sell the truck before the recall was addressed. I put my deposit down on August 1st, 2024 and have been patiently waiting since then. Jim kept up with me every so often with updates. Nick worked a deal with Ford to assure me the full warranty terms for both the bumper to bumper and powertrain warranties. Since I lived within 250 miles, they delivered the truck, clean and filled with gas, on a trailer. The driver was friendly and knowledgeable of the signing process. All of the paperwork was in order and was incredibly easy to process. If you’re considering buying from Taylor Ford, I wouldn’t hesitate a bit and I’d certainly recommend dealing with Jim Steele for your transaction. More