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Taylor Ford of Manteno

Manteno, IL

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Employees
Reviews
Vehicles
4.8
1,585 Reviews
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222 South Locust Street

Manteno, IL

60950

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Showing 1,585 reviews

November 14, 2025

Friendly service dept. Kept me informed of what they were doing. Had a loaner car ready for me. Completed the job on the same day. More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience with our team. We are glad to hear that our service department provided friendly and attentive care, kept you updated throughout your visit, and had a loaner vehicle ready to keep your day moving. It is great to know that the work was completed the same day. We appreciate you choosing Taylor Ford of Manteno in Manteno Illinois. Your feedback means a lot to us and we look forward to helping you again in the future.

November 14, 2025

The gentleman was very polite and courteous. The service was completed in a respectable time. I was very satisfied. More

by BNEAL99
Recommend Dealer
Yes
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Nov 17, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience with us. We are happy to hear that our team was polite and courteous and that your service was completed in a timely manner. Customer satisfaction is very important to us at Taylor Ford of Manteno in Manteno Illinois, and we appreciate you taking the time to let us know how we did. We look forward to serving you again in the future.

November 14, 2025

Service is always done on time and correct. The service staff is always polite and respectful to customers More

by BURMEISTERMD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing this feedback. Everyone at Taylor Ford of Manteno in Manteno Illinois truly appreciates hearing that your service is consistently completed on time and done right. It is great to know that our service team continues to provide polite and respectful care during each visit. We look forward to serving you again and thank you for choosing Taylor Ford of Manteno.

November 08, 2025

It was great working with Caitlyn on our used vehicle purchase. I feel we got a really good deal and she was super friendly and helpful. I highly recommend her and the rest of the team at Taylor Ford of More

by ISAAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chipper Crosswell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience and for recommending Caitlyn and our team! We're thrilled to hear that you enjoyed working with her and found a great deal on your used vehicle. Providing friendly, helpful service is what we strive for every day at Taylor Ford of Manteno. We truly appreciate your business and look forward to serving you again in the future!

November 08, 2025

He was very direct and friendly from the beginning to the end. Most experiences buying vehicles can get irritating but not at Taylor Ford . Thanks More

by BRONCOSOX1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sanfratello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your positive experience with us! We’re happy to hear that our team made the process smooth and enjoyable from start to finish. Providing a friendly and stress-free car buying experience is what we strive for every day at Taylor Ford of Manteno. We truly appreciate your business and hope you enjoy your new vehicle!

November 07, 2025

I'm a widow so I depend on Tim Boyce and the service department to make sure my car is in good working condition. More

by Ken61
Recommend Dealer
Yes
Employees Worked With
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Boyce
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Nov 07, 2025 -

Ken61 responded

My response has been made above.

Nov 07, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your kind words. We are so glad to hear that Tim Boyce and our service team at Taylor Ford of Manteno continue to provide you with reliable care and peace of mind. Our goal is always to make sure every customer feels confident and safe on the road. We truly appreciate your trust in our Manteno service department and look forward to being here for you whenever you need us.

November 06, 2025

Excellent people to do business with, I will buy all my vehicles from them from now on. More

by MPDBADCOP
Recommend Dealer
Yes
Employees Worked With
Miguel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Sanchez
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Nov 07, 2025 -

Taylor Ford of Manteno responded

Thank you for the wonderful review! We’re thrilled to hear that you had such a great experience with our team. Your loyalty means a lot to all of us here at Taylor Ford of Manteno. We look forward to helping you with all of your vehicle needs for many years to come.

November 04, 2025

I've always had a good experience with Taylor Ford , both with service and purchase !!! More

by Marine Vet 67
Recommend Dealer
Yes
Employees Worked With
Caitlyn Ostetman
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Nov 04, 2025 -

Taylor Ford of Manteno responded

Thank you so much for sharing your experience. We truly appreciate you being a loyal customer. It is wonderful to hear that you have consistently enjoyed both service and sales visits with us at Taylor Ford of Manteno in Manteno Illinois. Our team works hard to make sure every customer feels valued and taken care of, and feedback like this means a lot. We look forward to continuing to earn your business for years to come. Enjoy the road ahead and thank you again for choosing Taylor Ford of Manteno.

November 04, 2025

easy, clean and nice The process was easy with no high pressure. All my questions are appropriate appropriately answered. More

by Katieb676
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Crosswell
Report | Print
Nov 04, 2025 -

Taylor Ford of Manteno responded

Thank you so much for sharing your experience. We are glad to hear the process was easy and comfortable, and that our team was able to answer all of your questions. At Taylor Ford of Manteno in Manteno Illinois we always aim to provide a clean and friendly environment with no high pressure, and it is great to know we delivered that for you. We truly appreciate your support and look forward to helping you again in the future. Enjoy your vehicle and thank you for choosing Taylor Ford of Manteno.

November 02, 2025

Great service department, friendly and courteous both on the phone and in person. I’ll certainly go back for any work on my Bronco. More

by Goosemedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Nov 03, 2025 -

Taylor Ford of Manteno responded

Thank you so much for sharing your experience with us. We are thrilled to hear that our service department provided friendly and courteous support both over the phone and in person. It means a lot that you trust us with your Bronco and plan to return for future service needs. We appreciate you choosing Taylor Ford of Manteno here in Manteno Illinois. We look forward to seeing you again and continuing to provide a great experience every time you visit. Enjoy the ride in your Bronco!

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