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Taylor Ford of Manteno

Manteno, IL

4.8
1,419 Reviews
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222 South Locust Street

Manteno, IL

60950

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Showing 1,419 reviews

February 11, 2025

I took my F-150 in to Taylor Ford not really knowing what the problem was, and if it would be covered by my extended warranty. Ford's 800 line lead me to believe it would not be. This would have been a $2,10 More

by deniseissert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Zumallen
February 09, 2025

Great dealership, got us in and out with very little hassel and we got great deal from Ashlyn. More

by N9LAH
Recommend Dealer
Yes
Employees Worked With
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlyn Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Taylor Ford went out of their way to try to come to an equitable compromise on my car. Ashlyn was very knowledgeable regarding my car and the purchase process. Great job! More

by JEANIEMARIE7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashlyn Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

They took care of everything my plates , title in a timely manner I was well satisfied great job More

by STEVEC48@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Service department is fantastic. They always fit me in for an appointment if needed sooner. More

by carol.senesac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel in Service, Tucker in Service
January 27, 2025

The customer service that was provided was great I was completely satisfied Taylor Ford handle all of my questions efficiently More

by gman4412
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Everything was wonderful. Tim always is always so helpful in finding me the exact vehicle that I want and answering any questions I may have. Ashley did a great job giving More

by CLB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlyn Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Nice people got the truck in almost on time got it done kinda fast with the oil change need to have the heater fixed and they ordered the part so will see how that goes More

by Papatoofingers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service guy
January 18, 2025

You are the very best in the whole world love you love you love you ❤️❤️❤️❤️❤️❤️❤️♥️ More

by Bobbyrud1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlyn Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bahaa Khalaf, Stephen Wilson Jr.
January 15, 2025

Really it’s probably Ford that I should be disappointed with my father and I have been in the Ford family for 44 years yet we didn’t get a dollar off the price of the car he worked for Ford Lincoln Mercury More

by Mrmomfor2
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Ford motor corporation
Jan 17, 2025 -

Taylor Ford of Manteno responded

Thank you for taking the time to share your feedback. We truly appreciate your loyalty to Ford over the past 44 years and your family’s dedicated service to the brand. Most importantly, we deeply respect and thank you for your 12 years of service in the U.S. Navy. At Taylor Ford of Manteno, we are committed to treating every customer with the utmost care and respect throughout the purchase process and long after. We regret to hear about your disappointment regarding the available discounts and understand how frustrating this must have been. While certain manufacturer incentives and eligibility guidelines are determined by Ford Motor Company, we always strive to explore every possible option to provide our customers with the best value. Your feedback is invaluable, and we will certainly share your concerns with the appropriate contacts at Ford. If you'd like to discuss this further or if we can assist you in any way moving forward, please don’t hesitate to reach out to us directly. Thank you again for your feedback and for giving us the opportunity to serve you.

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