Team Kia of El Cajon

Worst experience ever Got wrong price quoted, not a good look on the dealership. Didn't really do nothing to work with me. The only good I could say was chief seemed more c Got wrong price quoted, not a good look on the dealership. Didn't really do nothing to work with me. The only good I could say was chief seemed more caring. More

Cant ask for much more First they bought Boston Market for my family of 6 they even went to Boston Market and brought the food to us at the dealer. AMAZING. Finance company First they bought Boston Market for my family of 6 they even went to Boston Market and brought the food to us at the dealer. AMAZING. Finance company rose % rate so kia lowered car payment to keep the monthly payment the same instead of going up. AWESOME. This was the second car i bought from them. The first car was a pontiac grand prix.good car. Thank you very much. More

Longest new year day! Made and appointment days before 2 pm had to wait over 45 min no sale reps! Was told if I buy a new car there was a $6000 Kia rebate After waiting Made and appointment days before 2 pm had to wait over 45 min no sale reps! Was told if I buy a new car there was a $6000 Kia rebate After waiting for another hour I was told my Bmw car trade in value was $2000 I looked it up not true $4700 plus I was told I would need an additional $6000 down payment for a new car ! The Kia condenza & optima are very light car the door ware very super light weight I don't think I could feel safe driving a Kia I could get a ford f 150 for same prices! I have to buy my snakes and soda from a vending machine at Bmw I get free snacks and coffee 2 and half hours lost on first day of 2015 Thanks More

Best car dealership experience I am new to Kia and was hesitant to leave my previous dealership, Honda. I was unsure how I would be treated at KIA. I was referred to the salesman, I am new to Kia and was hesitant to leave my previous dealership, Honda. I was unsure how I would be treated at KIA. I was referred to the salesman, Greg Abbott. I would highly recommend him! I don't have enough nice things to say about him. He was patient, understanding, he answered my countless questions, he explained things to me in a way I could understand and he tirelessly worked with us (over the course of 3 days) in helping me find the right car that fit my needs, not his agenda! He wasn't pushy, or demanding. He was honest, and talked to me as he would his own child. Greg Abbott was not the only one that exemplified exceptional service, a few others that made my purchase possible was the entire finance department, especially Mike. Mike spent 2 days on the phone calling every bank in San Diego to try and find me the best financing for my car. He ensured all the paperwork was exact and that my car payment was one that I could afford. I have to admit the entire car purchasing process is a huge ordeal and is stressful! I practically lived at the KIA dealership in El Cajon for 2 days! They paid for my dinner while I was there and was constantly keeping me posted on my car process. Because of the dedication that KIA has for their customers and for people like Mike and Greg I walked away with a car that I love and can afford. Thank you for what you do on a daily basis. By the way I just purchased a 2012 Kia Forte ex. I couldn't be happier with the care and service I have received at KIA in El Cajon. More

Taken advantage of with a hidden cost Worst experience from a car dealer. I came in with pricing from my credit union. To make a long story short, the cost of the car was more than the i Worst experience from a car dealer. I came in with pricing from my credit union. To make a long story short, the cost of the car was more than the internet listed price. They tacked on a $495 cost for a sealant that they said couldn't be removed. The sealant was basically a sticker along the edge of the door and under the door handle. They also said this was a required cost of the dealership and their was nothing they could do to take off the cost. So why not include it in the sticker? Why the hidden cost? I felt taken advantage of. I will never do business with this dealership again. No referrals either. BE CAUTIOUS WHEN DEALING WITH THEM. Walk away if you have to... I should of but I didn't know any better. Now you know... And knowing is half the battle. : ) More

Best experience ever I got my new 2013 optima here and I sent my roommate to buy a used car here as well. They treated me right and helped me even though my credit is a l I got my new 2013 optima here and I sent my roommate to buy a used car here as well. They treated me right and helped me even though my credit is a little shaky. Thanks team! More

Sold me a lemon I purchased a 2010 VW Routan. Within 1 day the floor carpeting was folding over itself. I brought it in 3 times and it still hasn't been repaired prop I purchased a 2010 VW Routan. Within 1 day the floor carpeting was folding over itself. I brought it in 3 times and it still hasn't been repaired properly. There was a knocking noise in the sliding door that they didn't repair. I took it into a local body shop and found out that the back end was completely rebuilt. It was never reported to Carfax. I am now left with a lemon. I asked the dealership if it was just something that could have been overlooked. The reply was, "The rear end was put together extremely poorly. Anyone could see the weld points were done improperly." This station lies about accident history and will not repair anything. Do not shop here if you care about your wallet. More

Nick greeted me on the showroom floor as I had an appointment with him from a internet inquiry. I kind of knew what i wanted but his knowledge of the different trim levels sure helped me firm up my s appointment with him from a internet inquiry. I kind of knew what i wanted but his knowledge of the different trim levels sure helped me firm up my selection. It sure pays off dealing with someone that has been in the business as long as Nick has. They call him "The Kia Guy" and it sure showed. I will tell everyone about Nick and Team kia of El Cajon. More

Two huge problems happened with my purchase... First of all, the deal that was ironed out was not the deal typed up in the contract, and when brought up to the finance guy, they told me to take what was wr all, the deal that was ironed out was not the deal typed up in the contract, and when brought up to the finance guy, they told me to take what was written or they would hike up my interest rate. Second, they added a third party warranty to my contract which cost 2,500. Throughout the whole transaction, they told me the car had a warranty included. Huge difference between included and we're going to secretly charge 2,500 and hope you don't find out. It's been three months since I bought my car and I'm still waiting for them to refund me those $2,500 and when I call, the person in charge of the refund is busy, away, or incapable or returning messages left for him/her. More

Working with David Gunn has been a dream. As a single parent and the head of my household time and money are critical to me. I worked with David to secure the purchase of a brand new Kia Forte. David wor parent and the head of my household time and money are critical to me. I worked with David to secure the purchase of a brand new Kia Forte. David worked hard to secure excellent financing and despite a recent bankruptcy the financing was great! David worked with me to get me exactly what I wanted and had all of the paperwork done before we drove down to pick up the car. David understands customer service. He is an excellent communicator, advocate for his clients, and is now our #1 go-to guy for car purchases. David- thank you for your efforts to make this experience flawless! Kristin Davis More