6 Kia Dealers near 92020near 92020
Everyone was very nice, professional and efficient. - Chighball
Everyone was very nice, professional and efficient. everything was completed in an orderly and efficient manner and answered all my questions.
Website is easy to use to schedule service appointments. - dignac
Website is easy to use to schedule service appointments. I find “labor” charges is very high. Mario Carrillo is our service representative and he does a wonderful job.. he has excellent customer service and very knowledgeable. Thank you!!
Jonathan and Bashar Great Service. - infreno
Jonathan and Bashar Great Service. Amazing customer care every thing done fast . .Great personality and Personality.
Yesterday was my 2nd visit to North County Kia, and I had - dster1024
Yesterday was my 2nd visit to North County Kia, and I had a good experience both times. My Service Advisor was Victor Martinez. My first visit was to find a new dealer because I moved from another state and I needed work done to comply with California DMV laws. Victor answered all of my questions in a professional manner, and that's the reason I came back for my second service. The waiting room was clean, and I didn't get calls while I was waiting from a salesman trying to sell me a new car. The service that I scheduled started on time and was finished in a timely manner. Good job!
I had my car towed in for service. - Kfudge
I had my car towed in for service. I was advised it would take 3-5 days to fix. It has been a week and they have yet to run a diagnostic to tell me what’s wrong. I reached out to the service department and was advised if you don’t want to wait you can have it towed somewhere else. I had my car towed to Kia to receive specialized care for my Kia. As a single mom I would hope they understand what a hardship not having a vehicle for a long length of time would cause. The service department could benefit from customer service training. A little empathy can go a long way. Really disappointing. I’m going to have to incure the additional expense of having my car towed to yet another mechanic. If Ball Kia cares so little about their customers may I suggest they get out of the business of customer service.
Outstanding dealership. - markaliveandwell
Outstanding dealership. They did what they said and said what they did. Very transparent and excellent communication. Bought completely online and they delivered it. The whole experience was fun and exciting.
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