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Team Volkswagen & Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.9
242 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
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3990 E Lincoln Hwy

Merrillville, IN

46410

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Showing 242 reviews

May 13, 2026

Service department was on point. Blake gave me a clear understanding of what was happening with my car. More

by DjIllboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for recognizing how thoroughly our service department cared for your Audi and how clearly Blake explained the details. We’re glad the process was transparent and efficient. We look forward to assisting you again.

May 12, 2026

Excellent team at this location. Great work, fast and efficient. Friendly and knowledgeable staff, gave thorough explanations. Blake was extremely helpful and understanding. I highly More

by Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear our knowledgeable team provided fast service and clear explanations for your Audi Q7. Blake was pleased to assist you and we’re glad you enjoyed the coffee. Thank you for recommending our service department and sharing your experience.

May 11, 2026

Joe was very patient and understanding, working with my insurance company AND my warranty company well. More

by jacquia1908
Recommend Dealer
Yes
Employees Worked With
Joe
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May 11, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s great to see your five-star review. We’re glad our team coordinated with both your insurance and warranty companies during your Audi Q5 service. Thank you for letting us assist, and we look forward to your next visit.

May 09, 2026

Good people work at teamimports ,Alwawys good service and Frendly.place to come .I always have my work done here More

by R.REAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re glad our team delivers friendly service for your Volkswagen Tiguan. Thank you for relying on us for every visit.

May 08, 2026

Great service great people it's like family! Highly recommend doing business with Team!!! Short wait time More

by astrunk88
Recommend Dealer
Yes
Employees Worked With
Josh
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May 08, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re delighted the atmosphere felt welcoming and that your Jetta service appointment had minimal wait. Thanks for recommending us, and we look forward to supporting you at your next visit.

May 07, 2026

Very expedient and professional service Joe was great to deal with very informative and upfront. Got me taken care of when other local dealers would not help 10 out of 10 recommend. More

by CODYVANLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for highlighting Joe’s upfront approach and the prompt, professional care your Audi S6 received. We appreciate your recommendation and look forward to serving you again.

May 06, 2026

The service was outstanding. Blake is amazing really helpful. Everything was done in a timely minor. More

by darrylprewitt54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for the five-star review and for trusting us with your Audi A8 service. We’re delighted Blake offered such helpful support and that everything was completed promptly. We look forward to assisting you on your next visit.

May 05, 2026

Very professional and friendly. It was a great experience, easy and efficient. I couldn’t be happier with the entire experience. More

by kathleentittle6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re delighted your experience purchasing the new Audi 100 was professional, friendly, and efficient. It’s great to hear the process felt smooth and hassle-free. Thank you for sharing your positive feedback.

May 04, 2026

Team VW always has great customer service. And great service staff too. I appreciate ya! More

by JPETE-ROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia
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May 04, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to know our team delivered outstanding service during your Volkswagen visit. We appreciate your kind words about our customer care and service staff. Thank you for choosing us and we look forward to your next visit.

May 02, 2026

Thank you Joe and team for taking good care of my Q4 E Tron! Always professional and courteous. Love getting the video of my car. Thank you again! Will see you again! More

by PUGSANDSHIBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s great to hear Joe and our team took such good care of your Audi Q4 e-tron. We’re pleased the video updates and courteous service made your visit positive. We look forward to assisting you again.

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