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Team Volkswagen & Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.9
241 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
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3990 E Lincoln Hwy

Merrillville, IN

46410

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Showing 241 reviews

July 24, 2026

Detailed, informative, and customer friendly. The experience was overall great and easy. They have a detailed and informative inspection report. The process from start to finish is very customer More

by Kaoukis.nicholas
Recommend Dealer
Yes
Employees Worked With
Joe
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Jul 24, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s great to learn we provided a clear inspection report and a smooth experience for your Audi A4. We’re glad the process felt informative and customer friendly from start to finish. Thank you for sharing your feedback.

July 23, 2026

The service department at TEAM VW in Merrillville takes good care of my 2020 Jetta. They always complete work faster than I expect. The car always comes back cleaner than when it arrived. More

by shaun.a.kun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to hear our service team took great care of your Volkswagen Jetta. It’s fantastic the work was completed faster than expected and your car returned so clean. Thanks for trusting us with your Jetta’s maintenance.

July 23, 2026

Everytime I call I am able to reach someone who can help me. I usually deal with Josh in the service department who is always helpful and nice! More

by Jkemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re pleased that whenever you call, our service department is ready to help. Josh will be happy to know his support made your Volkswagen Atlas service experience smooth and positive. Thanks for sharing!

July 21, 2026

They always make me feel like family. You are always welcomed at this dealership with open arms. More

by jenkat98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Korba
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Jul 21, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to know you feel like part of the family whenever you bring your Volkswagen Jetta in for service. Thank you for letting us greet you so warmly each time. Your continued trust means a lot to us.

July 21, 2026

Great experience overall. They were able to get my car in and fixed in a timely manner as well as providing updates / details through out the time my car was in the shop. More

by TRENT8964
Recommend Dealer
Yes
Employees Worked With
Blake in service
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Jul 21, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s great to hear your Audi A6 was serviced promptly and that our team kept you updated throughout the process. We appreciate you sharing your experience and look forward to helping with any future service needs.

July 20, 2026

Easy nice They were very qualify and got the work done quickly Enjoyable to deal with More

by LVANDRUNEN79
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 21, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for noting how quickly and skillfully our team completed the work on your Audi. We’re glad the process was smooth and enjoyable. We look forward to helping you again.

July 20, 2026

Very responsive to my situation with an emergency flat tire on my Audi RS Q8. More

by WARREN1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing how we handled your emergency flat tire on the Audi RS Q8. We’re glad Blake and our team could respond quickly and get you back on the road. Please reach out anytime you need assistance.

July 19, 2026

Joe has always taken care of me when I am there. Informing me of recommended services and maintenance to keep my car running the best it can! More

by BrendanR1887
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jul 19, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for your kind feedback. We’re glad our service team has kept you informed about the maintenance your Audi A4 needs. We look forward to supporting you at your next visit.

July 19, 2026

Excellent as usual Joe is always a pleasure to deal with and time I call he's Johnny on the spot More

by DJ219
Recommend Dealer
Yes
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Jul 19, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear our team has been so prompt and pleasant to work with. Thank you for trusting us with your Audi service and we look forward to your next visit.

July 18, 2026

Excellent service Excellent timing Excellent service department Jo always takes care of me when I come in. More

by Mmedious
Recommend Dealer
Yes
Employees Worked With
Yes
Report | Print
Jul 19, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled our service department provided timely support for your Audi Q8. It’s great to know our staff takes care of you whenever you visit. Thank you for sharing your positive experience.

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