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Team Volkswagen & Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.9
362 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
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3990 E Lincoln Hwy

Merrillville, IN

46410

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Showing 362 reviews

September 19, 2026

I mistakenly showed up on the wrong morning for service and they were professional and serviced the car regardless. Service went above and beyond. More

by MICHAEL@HAWTHORNE.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Our team is pleased we could adjust our schedule and complete the service on your Audi SQ8 despite the mix-up. Hearing that your service experience exceeded expectations is truly rewarding.

September 18, 2026

Josh was so helpful! I will always have my car serviced with you, especially if I can ask for Josh. My husband always took care of my VW. After I lost my husband, I had t More

by kathy.c.telligman
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 18, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing that our assistance has been helpful and considerate means a lot to our service team. We’re honored to support you as you take on maintenance for your Volkswagen Golf. Thank you for the five-star rating and for trusting us with your vehicle.

September 18, 2026

Everything was great. Got my service done on my Audi and left. Everything was perfect. More

by michelekeller89
Recommend Dealer
Yes
Employees Worked With
Joe
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Sep 18, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing your Audi Q3 service went smoothly is rewarding for our team. Hearing that everything was perfect means a lot to our service department.

September 18, 2026

I have been a customer at this dealer for over 20, years, so that speaks for itself . More

by ladycake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

After more than twenty years of trusting our service department with your Volkswagen Beetle, we’re truly grateful. Your continued loyalty is the highest compliment we could receive.

September 17, 2026

I was able to schedule the service quickly and the maintenance was performed fast and thoroughly. Service department manager kept me informed throughout and I was in and out in an hour, which is great More

by Martin I.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing that scheduling your Volkswagen ID.4 service was quick and that the maintenance was both rapid and thorough is rewarding. Dave kept you informed throughout, and we’re glad our service department had you in and out in just an hour. Your five-star rating means a lot to our service team.

September 17, 2026

We had trouble on a trip. They got us right in and corrected the problem. Very friendly staff. More

by JEFJEN678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re glad our service team got you in quickly and corrected the issue on your Audi SQ5 so you could continue your trip without delay. Hearing that you found our staff so welcoming and friendly means a lot to our service department.

September 16, 2026

My repairs and concerns were resolved. Once the issues were resolved I was very satisfied with the results. More

by Mablecasson
Recommend Dealer
Yes
Employees Worked With
Joshua and Dave
Print
Sep 17, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing that our service fully addressed your repairs and concerns on your Volkswagen Tiguan is rewarding. Hearing that you’re satisfied with the results means a lot to our service department.

Sep 19, 2026 -

Mablecasson responded

Thanks for your service and reply. It’s greatly appreciated.

September 16, 2026

Joe did a great job and was very informative. Would recommend to a friend to use dealership. More

by DAVIDARAY_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 16, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Hearing that Joe kept you informed and that you’d recommend us to a friend means a lot to our service department. Our service team is pleased we could offer clear guidance during your Audi Q7 service.

September 16, 2026

Josh and Dave are the best. Always go the extra mile! They treat you so well and explain everything very well. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 16, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing that Josh and Dave went the extra mile means a lot to our service team. We’re thrilled their clear explanations and attentive care made your service on the Volkswagen Atlas Cross Sport such a positive experience.

September 16, 2026

Very professional and easy to deal with Salesman was very accommodating and made the process easy More

by pszponder
Recommend Dealer
Yes
Employees Worked With
Bobby Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 16, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Your note about our accommodating service on your Cadillac XTS reflects how our service team strives to keep things straightforward. Knowing you found the entire process professional and easy means a lot to our service team.

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