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Team Volkswagen & Audi Northwest Indiana
Merrillville, IN
362 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 363 reviews
September 16, 2026
Very professional and easy to deal with Salesman was very accommodating and made the process easy accommodating and made the process easy More
by pszponder
Verified CustomerEmployees Worked With
September 16, 2026
Audi Merrillville is the best. They’re always understanding and willing to help. Joe is awesome!! They’re always understanding and willing to help. Joe is awesome!! More
by JENSIG00
Employees Worked With
September 16, 2026
They’re Helpful, kind, willing to help, I love coming to Audi Merrillville. Joe is the best! Audi Merrillville. Joe is the best! More
by JENSIG00
September 15, 2026
I made the appointment specifically requesting recall work + oil change + tire rotation. I reiterated this when I arrived. I reiterated again when Dave tried to sell me on $1,800 worth work. I said no. J work + oil change + tire rotation. I reiterated this when I arrived. I reiterated again when Dave tried to sell me on $1,800 worth work. I said no. Just the oil change and tire rotation. I reviewed the invoice at home to realize I was ignored multiple times. More
by CODEYMACK
Employees Worked With
Dave
September 14, 2026
Very professional and friendly staff at Team Volkswagen! Loved the video that they send with the repair details. Loved the video that they send with the repair details. More
by lmarcini
Employees Worked With
September 13, 2026
Very professional and friendly individuals that work at team Volkswagen Clean, waiting room, restrooms Shop manager keeps you informed of what’s going on with your automobile I give team Volkswagen a 10 team Volkswagen Clean, waiting room, restrooms Shop manager keeps you informed of what’s going on with your automobile I give team Volkswagen a 10 out of 10 More
by srudypcpls
September 13, 2026
Joe is great at keeping me informed with the work being done, progress updates, providing loaner car. done, progress updates, providing loaner car. More
by lgracing
Employees Worked With
September 13, 2026
This place kicks xxx! Best VW team on the planet. You should be proud. Here's more words due to your minimum ya xxxxs. Lol Best VW team on the planet. You should be proud. Here's more words due to your minimum ya xxxxs. Lol More
by majs1128
Employees Worked With
September 12, 2026
When I brought my vehicle in, I requested to get a quote to have something repaired he never put it on a ticket to have a repaired or have a quote. I called him. He was supposed to get back with me on how m to have something repaired he never put it on a ticket to have a repaired or have a quote. I called him. He was supposed to get back with me on how much the part and how much is to repair still haven't heard back. At this point, I'm good More
by Ferba
Employees Worked With
Blake
