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Team Volkswagen & Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.8
71 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
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3990 E Lincoln Hwy

Merrillville, IN

46410

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Showing 71 reviews

May 02, 2026

Thank you Joe and team for taking good care of my Q4 E Tron! Always professional and courteous. Love getting the video of my car. Thank you again! Will see you again! More

by PUGSANDSHIBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s great to hear Joe and our team took such good care of your Audi Q4 e-tron. We’re pleased the video updates and courteous service made your visit positive. We look forward to assisting you again.

May 01, 2026

They are always very friendly and explain what is needed to be done. I only issue is that the car has 53,000 miles on it and I’ve had $4000 worth of repairs this year already. The car is older 10 years, but More

by sullivan.timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thanks, Timothy, for sharing about your experience with Team Volkswagen & Audi Northwest Indiana. We appreciate your business and hope to see you again soon!

May 01, 2026

Friendly from start to finish, keeps me informed as to whats going on with the work. More

by stew6
Recommend Dealer
Yes
Employees Worked With
Dave
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May 01, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Delighted to hear your Volkswagen Tiguan service was friendly and that we kept you informed throughout. Thank you for trusting us with your vehicle, and we look forward to helping you again.

May 01, 2026

Great communication, easy to understand, great video footage to see the issues. Timely and better pricing than other local dealership More

by HALLMONNATION
Recommend Dealer
Yes
Employees Worked With
Josh
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May 01, 2026

Great service every time I bring my car to the dealership. The staff is friendly, professional, and always takes very good care of their customers. More

by marafarrow1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Wszolek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for trusting us with your Volkswagen Jetta. We’re delighted our team provides friendly, professional service each time and look forward to caring for your vehicle again.

May 01, 2026

Joe was very helpful and found solutions that made bad situation so much more tolerable More

by JUSTINTYSDAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Hearing that Joe’s efforts made your Audi S6 service experience more manageable is fantastic. Thank you for the five-star rating and for sharing your experience. We look forward to assisting you with your Audi in the future.

May 01, 2026

They are always very friendly and explain what is needed to be done. I only issue is that the car has 53,000 miles on it and I’ve had $4000 worth of repairs this year already. The car is older 10 years, but More

by sullivan.timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for your review, Timothy. We strive to make sure that all of our customers leave happy, and we truly value your detailed feedback. Please don't hesitate to reach out to us directly if you need any further assistance, we are always happy to help here at Team Volkswagen & Audi Northwest Indiana.

April 30, 2026

Joe is always so knowledgeable and accommodating I always feel well taken care of Love everyone there!! More

by m_cashman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear that Joe’s expertise and accommodating approach made you feel so well cared for during your Audi Q5 service. Your kind words about our team mean a lot, and we look forward to assisting you again.

April 30, 2026

This dealership is very courteous and helpful. The sales staff is knowledgeable about the Volkswagen products. More

by mrfixit0648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re pleased our team was courteous and knowledgeable about Volkswagen models while servicing your ID. Buzz. Thank you for sharing your experience. We look forward to assisting you again.

April 30, 2026

Joe treated me good as usual. Completely satisfied with the service I received. Will be back More

by jrlequesne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for letting us know that Joe took great care of your Audi Q5. We’re delighted you’re completely satisfied with our service and look forward to your next visit.

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