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Team Volkswagen & Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.9
363 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
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3990 E Lincoln Hwy

Merrillville, IN

46410

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Showing 363 reviews

September 12, 2026

The technician explained everything with good detail. The repairs were completed in a timely manner and everyone I spoke to was very friendly. More

by carolynengle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing that our technician’s detailed explanations and timely repairs met your expectations for the service on your Volkswagen Beetle is rewarding. Hearing that you found our team friendly throughout your visit means a lot to our service department.

September 10, 2026

The deal ship in a whole I hate I purchased my car from Merrillville Audi; your salesman suck: I ended with the financial manager because of how I was treated: Joe apologized for the salesman behavior and More

by MIZZYDANCY
Recommend Dealer
Yes
Employees Worked With
JOE
Print
Sep 24, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Team Volkswagen & Audi Northwest Indiana.

September 10, 2026

When I got the car back my center speedometer had been changed. It took me 2 days to correct it. More

by DWORTHJ
Recommend Dealer
Yes
Employees Worked With
Dave Brown
Print
Sep 24, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Team Volkswagen & Audi Northwest Indiana are glad to have you as a customer.

September 08, 2026

Joe is always on the ball. As a business owner myself I know employees like him are few and far between. He remembers his customers soon as they walk in for that personal touch More

by SOPHIEKALAFATIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 08, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing that Joe’s personal attention greets you at every visit means a lot to our service team. We’re glad you felt that level of care during your Audi Q8 service.

September 07, 2026

Great Service Department. ... friendly and caring service... especially by Joe Bruscemi. Detailed video reports and quality work. More

by austin.davey11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Our service department takes pride in offering attentive, caring support, and we’re glad Joe could provide that for your Audi SQ5. Knowing that you found our video updates thorough and appreciated the workmanship is truly rewarding.

September 06, 2026

We have been with Team Audi/ VW for many years. EVERYONE is kind,and VERY HELPFUL. We will be Team Audi/VW forever More

by mollyn321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Roddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 06, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Hearing you feel our service team has been consistently kind and helpful over so many years means a great deal. We’re proud to care for your Audi Q7 every time you visit.

September 06, 2026

The service staff at team VW are always friendly and very professional and thorough! They are great to deal with! More

by ALL6HAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 06, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Hearing you found our service team so friendly, professional, and thorough means a lot to our service department. We’re glad the service on your Tiguan was a positive experience.

September 05, 2026

Great. Clean comfortable. Great service department! I appreciate the communication with Blake explaining the service performed. More

by Rlsbeach53
Recommend Dealer
Yes
Employees Worked With
Blake
Print
Sep 05, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Hearing that your Audi Q7 felt clean and comfortable means a lot to our service team. We’re glad our team could keep you informed throughout the service process. Thank you for sharing your experience.

September 05, 2026

Team Volkswagen is a very good dealership everyone there is helpful and seems ready to help More

by TAFFY105
Recommend Dealer
Yes
Employees Worked With
David brown
Print
Sep 05, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re glad our service department was helpful and ready to assist during your Volkswagen Taos service. Knowing that you felt supported throughout your visit means a lot to our team.

September 04, 2026

Great service and very communicative team who treated me well and stayed true to their word. More

by TGAWCZYNSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re glad the service visit for your Audi SQ5 went smoothly and that our team could keep you informed. Hearing that our team treated you well and stayed true to our word means a lot to our service department. Thank you for the five-star rating, and we appreciate you choosing us for your service needs.

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