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Team Volkswagen & Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.8
71 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
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3990 E Lincoln Hwy

Merrillville, IN

46410

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Showing 71 reviews

April 30, 2026

Service was great! Joe helped me get my car in for service and a repair done at the same time. Car was done ahead of schedule and returned in great shape, Thank you! More

by Jasiek Prusko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing your experience with our Audi service. We’re glad Joe could arrange both your service and repair together and complete your vehicle ahead of schedule. We look forward to assisting you with any future needs.

April 30, 2026

Got me in and out quickly. They listened to me when I said I did not have time for extras. Friendly. Professional. Good people. More

by MCW001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s great our service team got your Audi A6 in and out quickly while respecting your time. Josh and the team are happy you found our approach friendly and professional. We look forward to assisting you again.

April 29, 2026

Went in for a recall notice service was very quick and we were on our way More

by a.nomad2012
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re glad our team handled your Volkswagen Jetta recall swiftly so you could get back on the road right away. Thanks for sharing your experience and for the 5-star rating.

April 29, 2026

On 4/10 I visited this dealership due to front end shaking with braking. Dave in service was excellent with his customer service. Dave called me and told me the technician did not feel the anything. I More

by tlloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2026

Josh was very polite and kept me informed throughout. The inside was wiped down and my floormats were cleaned when they washed my car. The service was very good! More

by wubbleuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for mentioning Josh’s attentiveness and communication during service on your Volkswagen Atlas. It’s great to know the interior and floor mats were cleaned to your satisfaction. We look forward to caring for your vehicle at your next visit.

April 28, 2026

Great customer service. Ant concerns I've had with my VW was taken care of quickly and done correctly. More

by NIKI1437AOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
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Apr 28, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing your feedback. We’re glad our team addressed your Volkswagen Tiguan concerns promptly and correctly. Please let us know if there’s anything else we can assist you with.

April 28, 2026

Great service Speedy turnover and a clean car when I picked up Couldn’t ask for anything more More

by KIT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re glad the service on your Volkswagen Atlas was quick and left your car spotless. It’s great to hear we delivered the fast turnaround you wanted. We look forward to helping you again.

April 28, 2026

Awesome dealership Josh and service is phenomenal. Great guy great help the way time for the last oil change was a little over and beyond. I was there for almost 2 hours with nothing else. Other than More

by KIMKRZEMINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Kim, and hope to see you again soon!

April 28, 2026

Great service, nice facility, courteous service advisors, thorough inspection and timely completion of work. Thanks! More

by ronuar85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear that our facility and service advisors met your expectations and that your Volkswagen Beetle received a thorough inspection. We’re pleased the work was completed on schedule and you felt well taken care of. We look forward to helping you with any future service needs.

April 27, 2026

Always a pleasure working with Joe and his team. Service has always been wonderful without issues. More

by MAX5544321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing your experience with Joe and his team. We’re glad they could keep your Audi A5 Sportback running smoothly every time. We appreciate your continued trust and look forward to assisting you again.

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