Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Team Volkswagen & Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.8
71 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
Contact Dealership

3990 E Lincoln Hwy

Merrillville, IN

46410

Directions

Filter Reviews by Keyword

professional helpful buying experience

By Type

Showing 71 reviews

April 27, 2026

Very easy to book appointment and got services at the time set up Will definitely come back again More

by calderon120
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Apr 27, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re glad scheduling your Audi service was effortless and timely. Thank you for choosing us again and we look forward to helping you in the future.

April 26, 2026

Service was wonderful- Blake went the extra yard for making a perfect experience during my visit. More

by LARRYBENNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Apr 26, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Delighted our service team went the extra mile to make your Audi experience perfect. Thank you for the five-star rating and we look forward to assisting you again.

April 22, 2026

Wow. I wish I could give 10 stars. I purchased a 2026 Atlas Cross Sport. The price was great and the process was smooth. Bobby was very informative regard More

by Chaleice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Wszolek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to see you’re enjoying your new Volkswagen Atlas Cross Sport and that everything went smoothly. Thank you for highlighting Bobby’s clear guidance, Dave’s financing insights, and Chris’s attentive support during your visit.

April 22, 2026

Everyone was both courteous and concerned about my emergency with my tires. I thank them immensely, both Bobby & Josh. More

by hintonj2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Sosa
Report | Print
Apr 22, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for trusting us with your Volkswagen Tiguan tire emergency. We’re glad our team could address your concerns promptly, and Josh appreciates your kind words. We look forward to helping you again if needed.

April 22, 2026

My experience is always top notch. Joe is always available when I reach out regarding one of my vehicles. He provides me insight into the issue (great communication liaison between tec More

by rzac11269
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
Report | Print
Apr 22, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s great to hear our communication keeps you informed about your Audi A6 maintenance. Thank you for relying on us time and again for your vehicle needs. We appreciate your continued trust in our service team.

April 22, 2026

Excellent service guaranteed to none. Efficient and transparent. Warm hospitality. Exceptional customer service! Fast service More

by KEMAR457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Your kind words about our transparent process, warm hospitality, and fast service on your Audi Q8 are much appreciated. We’re pleased to hear our team provided the exceptional care you described. Thank you for the five-star rating.

April 22, 2026

My car still doesn't run right. Left front tire feels wobbly and now I have a grinding noise when I apply brakes. Will try another dealer. Been to your place twice More

by DLZBARAB1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 20, 2026

I am very happy with the service I was provided. Everyone was friendly and the service was quick. More

by 4MCKENZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s great to hear our team provided fast, friendly service for your Audi Q3. Thank you for sharing your experience. We look forward to assisting you with your vehicle again.

April 17, 2026

Patrick and Dave and the rest of the team at the dealership made our vehicle purchase easy and seamless. Thank you to all! More

by krisincoz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Wszolek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re delighted Patrick and Dave provided a seamless experience for your Audi purchase. Your kind words about our team mean a lot. We look forward to assisting you again.

April 15, 2026

Kept me informed. Very kind and had vehicle back when promised also washed and cleaned the vehicle. Went above and beyond More

by abrandl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing your experience with Josh and our team. We’re glad we kept you informed and returned your Volkswagen Tiguan on time, washed and ready to go. Your acknowledgment of the extra effort means a lot and we look forward to assisting you again.

1
...
4
5
6
...
8