Ted Britt Chevrolet

Five-Stars! I've been buying cars for more than 40 years, and these guys are peerless -- the best of the best! There's only one way that can be, and that's a cor I've been buying cars for more than 40 years, and these guys are peerless -- the best of the best! There's only one way that can be, and that's a corporate commitment to excellence. Believe me, they've hit the mark. Based on a briefly promising and then sour experience with our local Chevy dealer, my wife and I decided not to get a 2014 Suburban. A residual e-mail response from Ted Britt caught my eye, though. I was absolutely impressed with their apparent pricing, and decided to give them a call. I went from GM Jason to Omar, and knew within five minutes that I could do business with him. He was perfectly attentive, even intuitive, answering many of my questions before I could answer them. He was straightforward and earnest, and absolutely motivated to sell me a Suburban on my terms. Omar made it clear upfront that there was just about zero wriggle-room in the Internet pricing, and I appreciated his candor. He quickly grasped my desires and concerns, and moved heaven and earth to satisfy me...over the phone. Very, very flexible and creative. He set me up with a couple of his Suburbans, but I balked over internal concerns. Then he volunteered to sweep the area for other Suburbans more to my liking. In the event, Omar delivered on those other vehicle offers, via dealer-exchange, and still improved on the terms for his own Suburbans. Bottom line? Omar asked me if he could get me in his vehicle for x-dollars a month, would that work. I said yes, but I doubted he could do it. Well, he did. After an hour or so total on the phone with Omar, my wife and I drove past about five Chevy dealers to get to Ted Britt on a Saturday. Anticipating our arrival, and our virtual deal, Omar had the Suburban washed and gassed, and he handed us off to Spencer. Spencer was cut from the same cloth as Omar -- forthright and earnest, absolutely motivated to make the deal. There were zero hitches, zero surprises, and we closed the deal. We were at the showroom for two hours, barely, and we couldn't imagine a more pleasant and satisfying car-buying experience. We had the further pleasure of meeting briefly with Andy Britt and GM Jason, after having chatted briefly with each of them over the phone. Financial Manager Carey, like everyone at Ted Britt, was a perfect pro! These guys are the real deal. If you live in the National Capital Region and are interested in a Chevy, you gotta go to Ted Britt in Sterling, Virginia. Sterling, indeed -- they are absolutely top drawer! And seriously -- if you're interested in another make that Ted Britt offers, give serious consideration to working with Britt. We worked closely with Omar and Spencer, and they were absolutely fantastic. We dealt briefly with Andy, Jason, and Carey, and they seemed just as good. That's no accident, that's a commitment to excellence by Ted Britt. I know quality when I see it, and there's no doubt about it -- Ted Britt is a quality outfit. I've been buying cars for longer than any of these folks have been selling them, and I've never been more impressed. They cut right into their profit margin to make a deal with me. I blush to think what a good deal it was! More

New Chevy Equinox I recently had an outstanding new car buying experience at Ted Britt Chevrolet, which is the reason I am writing this review. As a retired Naval offi I recently had an outstanding new car buying experience at Ted Britt Chevrolet, which is the reason I am writing this review. As a retired Naval officer, I used my USAA Buying Services privileges, which instantly generate a flurry of communication from the auto dealers in my local area. Tedd Britt Chevrolet responded quickly, but with a professional, low-key approach. Spencer Rothermal not only did an outstanding job of finding the Chevy Equinox I was looking for, but also sending me a short video of the vehicle accompanied by a no-pressure sales pitch to come in and test drive it. I was happy to follow up and the deal was done effortlessly and exactly on the timeline I needed. Spencer and Tedd Britt Chevrolet were knowledgeable and professional, and I feel like we established a lasting partnership for all future business. Thanks Spencer, and keep up the great work! More

Used Car Purchase. Purchased a used Acura TSX. The sales person, Ahmed, was very helpful and the process was very easy and low pressure. The vehicle was in great conditi Purchased a used Acura TSX. The sales person, Ahmed, was very helpful and the process was very easy and low pressure. The vehicle was in great condition and it was clear that the dealership had completed routine maintenance on it before putting it out for sale. They gave me a fair trade in price on my existing vehicle. The financing manager, Donald, was extremely helpful in reviewing financing options and beat my other loan offers that I had secured in advance. They made transferring title, financing and all the paperwork effortless and calm. They also took time to explain the included "Ted Britt For Life" power train warrantee. Overall a great experience. More

Service at Ted Britt Chevy Brian Wood was very helpful and prompt in having my Monte Carlo taken care of and was completed in a timely manner. Very pleased overall with my exper Brian Wood was very helpful and prompt in having my Monte Carlo taken care of and was completed in a timely manner. Very pleased overall with my experience with this dealership and will be back again in the future. More

Hook was the perfect sales rep. Hook was more interested in meeting my needs than just trying to make a sale. Overall, this was the best experience I have had at any dealership. Hook was more interested in meeting my needs than just trying to make a sale. Overall, this was the best experience I have had at any dealership. More

Superior Service The service that this team gave to me was AWESOME!!!!! I had a less than stellar experience at another dealer in my hometown, which is almost two hour The service that this team gave to me was AWESOME!!!!! I had a less than stellar experience at another dealer in my hometown, which is almost two hours away from Ted Britt. I then researched the internet to find the car of my dreams. I located it at Ted Britt. I called and spoke with Omar who took time out of his busy schedule to go outside, take pictures of the vehicle and send it to me. I instantly knew that this was the car for me. I called Omar back and started the financing process. We had this completed with in 15 minutes! When I arrived at Ted Britt, they had everything ready to go and were extremely friendly. Spencer was wonderful explaining the car's features to me and Donald made the finance process seamless. I was in my new vehicle and on my way back to Richmond within a couple of hours. I highly recommend these fine people to anyone who is in the market for a vehicle. I LOVE my 2014 Deep Magenta Camaro 2SS!!!!! More

Buying used car Steve went above and beyond to get us the deal we needed/wanted. Spent time with us and our son. Made sure we were happy when we left, with car and th Steve went above and beyond to get us the deal we needed/wanted. Spent time with us and our son. Made sure we were happy when we left, with car and the deal. We were. More

Care and Pride As soon as I drove to the service bay Dan Boling was there with a friendly smile, and a "Howdy". He listened to my issues and took great care to writ As soon as I drove to the service bay Dan Boling was there with a friendly smile, and a "Howdy". He listened to my issues and took great care to write them down. He then got me into the mechanic bay where Eddie Jappell took over. Eddie is a fantastic mechanic, he understands my 2001 Corvette needs and sees to it that he covers all of my concerns. My car was well looked after and I was out of there in record time. I am continually impressed with the Service Department, top down, they have taken care of me and my 2001 Corvette as if it was their own. More